Current answer
Bazaarvoice experienced a minor incident: Stale data in reporting templates.. ServiceAlert observed recovery on Oct 23, 2026.
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Incident Lifecycle
Affected Components
Connections
Incident Timeline
Monitoring
We are continuing to monitor for any further issues.
NEXT UPDATE:
October 23, 2026 at 10AM CDT
NEXT UPDATE:
October 23, 2026 at 10AM CDT
Oct 22, 2026 at 2:55 PM UTC
Monitoring
We are continuing to monitor for any further issues.
NEXT UPDATE:
October 22nd, 2026 at 10AM CDT
NEXT UPDATE:
October 22nd, 2026 at 10AM CDT
Oct 21, 2026 at 8:26 PM UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Oct 21, 2026 at 12:51 PM UTC
Investigating
Bazaarvoice has identified an issue affecting Portal reports. Clients using the Connections reporting templates may see stale data in on-demand reports, and scheduled reports for those templates aren't being sent. All regions are affected. Bazaarvoice engineers have identified the root cause of the issue and are working on a fix.
NEXT UPDATE:
October 21st, 2026 at 16:00 UTC+3
NEXT UPDATE:
October 21st, 2026 at 16:00 UTC+3
Oct 21, 2026 at 12:49 PM UTC
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