New Multi-region uptime checks and custom-domain status pages

Anaplan Outage History

Daily provider-status observations and published incident history for Anaplan.

Operational

Anaplan is operational. Verified . Official provider source.

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80% of 35 verified observed days had no reported provider issue

90-Day Trend

Jul 3Sep 30

Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.

Monthly Status Summary

Month Issue-free days Days Tracked Days with issues
September 2026 78.6% 28 6

This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.

Recorded Daily Status (Last 91 Days)

Jul 2 Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

September 2026
Platform Alerts
major Observed active window 21m

View incident details and source

Started:

eu3: Cloud - Europe
identified
We have identified the likely cause of the issue, and we are focused right now on restoring service as quickly as possible. Currently, we do not yet have a time to resolution. We will provide further updates in 30 minutes or upon resolution.
investigating
We are currently investigating an issue impacting customers’ ability to run Cloudworks integrations. We are working to resolve this issue as quickly as possible and will provide updates every 30 minutes or upon resolution.
Platform Alerts
minor Observed active window 20m

View incident details and source

Started:

us5: Cloud - US East
monitoring
Service has now been restored; you should now be able to resume normal activities. We will continue to monitor the platform to ensure no additional issues arise. If you have any questions, concerns, or continue to experience issues, please do not hesitate to contact Anaplan Support. We will provide a final update to you when we consider this situation fully resolved.
investigating
We are currently investigating an issue impacting customers’ ability to run Cloudworks integrations. We are working to resolve this issue as quickly as possible and will provide updates every 30 minutes or upon resolution.
Platform Alerts
critical Observed active window 23m

View incident details and source

Started:

us1: Data Center - US East us2: Data Center - US West eu1: Data Center - Netherlands eu2: Data Center - Germany eu4: Cloud - Europe us5: Cloud - US East ap1: Cloud - Japan us7: Cloud - US us3: Cloud - US us4: Cloud - US ca1: Cloud - Canada au1: Cloud - Australia eu3: Cloud - Europe me1: Cloud - Saudi Arabia in1: Cloud - India id1: Cloud - Indonesia gb1: Cloud - UK eu5: Cloud - Europe ae1: Cloud - UAE us9: Cloud - US sg1: Cloud - Singapore
monitoring
Service has now been restored; you should now be able to resume normal activities. We will continue to monitor the platform to ensure no additional issues arise. If you have any questions, concerns, or continue to experience issues, please do not hesitate to contact Anaplan Support. We will provide a final update to you when we consider this situation fully resolved.
investigating
We are currently investigating an issue impacting customers’ ability to access the Anaplan Platform. We are working to resolve this issue as quickly as possible and will provide updates every 30 minutes or upon resolution.
investigating
We are currently investigating an issue impacting customers’ ability to access the Anaplan Platform. We are working to resolve this issue as quickly as possible and will provide updates every 30 minutes or upon resolution.
Platform Alerts
major Observed active window 3h 13m

View incident details and source

Started:

in1: Cloud - India
monitoring
Service has now been restored; you should now be able to resume normal activities. We will continue to monitor the platform to ensure no additional issues arise. If you have any questions, concerns, or continue to experience issues, please do not hesitate to contact Anaplan Support. We will provide a final update to you when we consider this situation fully resolved.
identified
We have identified the likely cause of the issue, and we are focused right now on restoring service as quickly as possible. Currently, we do not yet have a time to resolution. We will provide further updates in 30 minutes or upon resolution.
investigating
We are currently investigating an issue impacting customers’ ability to access the Anaplan Platform. We are working to resolve this issue as quickly as possible and will provide updates every 30 minutes or upon resolution.
Platform Alerts
minor Observed active window 2h 55m

View incident details and source

Started:

us1: Data Center - US East us2: Data Center - US West eu1: Data Center - Netherlands eu2: Data Center - Germany eu4: Cloud - Europe us5: Cloud - US East ap1: Cloud - Japan us7: Cloud - US
monitoring
Service has now been restored; you should now be able to resume normal activities. We will continue to monitor the platform to ensure no additional issues arise. If you have any questions, concerns, or continue to experience issues, please do not hesitate to contact Anaplan Support. We will provide a final update to you when we consider this situation fully resolved.
identified
Thank you for your continued patience while we investigate this issue. We have observed CloudWorks integrations starting and completing successfully across all regions; however, we continue to monitor the situation closely. We will share further updates every 30 minutes as we work to resolve this as quickly as possible.
investigating
Thank you for your continued patience while we investigate this issue. We have confirmed a problem affecting CloudWorks integrations across multiple regions. This remains a top priority, and we do not yet have an estimated time to resolution. We will continue to share updates every 30 minutes as we work to resolve this as quickly as possible.
investigating
Thank you for your patience as we continue to investigate this issue. Currently, we do not yet have a time to resolution. We will continue to provide updates every 30 minutes as we work to resolve this issue as quickly as possible.
investigating
We are currently investigating an issue impacting customers’ ability to run Cloudworks integrations. We are working to resolve this issue as quickly as possible and will provide updates every 30 minutes or upon resolution.
Platform Alerts
minor Observed active window 39m

View incident details and source

Started:

us7: Cloud - US
monitoring
Service has now been restored; you should now be able to resume normal activities. We will continue to monitor the platform to ensure no additional issues arise. If you have any questions, concerns, or continue to experience issues, please do not hesitate to contact Anaplan Support. We will provide a final update to you when we consider this situation fully resolved.
investigating
We are currently investigating an issue impacting customers’ ability to run Cloudworks integrations. We are working to resolve this issue as quickly as possible and will provide updates every 30 minutes or upon resolution.
August 2026
Platform Alerts
major Observed active window 48m

View incident details and source

Started:

ca1: Cloud - Canada
monitoring
Service has now been restored; you should now be able to resume normal activities. We will continue to monitor the platform to ensure no additional issues arise. If you have any questions, concerns, or continue to experience issues, please do not hesitate to contact Anaplan Support. We will provide a final update to you when we consider this situation fully resolved.
identified
We have identified the likely cause of the issue, and we are focused right now on restoring service as quickly as possible. Currently, We will provide further updates in 30 minutes or upon resolution.
investigating
Thank you for your patience as we continue to investigate this issue. Currently, we do not yet have a time to resolution. We will continue to provide updates every 30 minutes as we work to resolve this issue as quickly as possible.
investigating
We are currently investigating an issue impacting customers’ ability to access the Anaplan Platform in Canada. We are working to resolve this issue as quickly as possible and will provide updates every 30 minutes or upon resolution.

Legacy Incident Archive

29 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.

June 2026
Platform Alerts
major Source not attested
Last archived state: resolved
View archived record details
monitoring
We are currently processing a backlog of queued jobs within Cloudworks for US1 and US2 region. While this backlog is being processed, some customers may experience delays in processing times. We will continue to track performance and will provide our next update in 30 minutes, or sooner as the backlog clears.
monitoring
We are pleased to report that the CloudWorks backlog is actively processing, and we are now seeing jobs successfully and steadily completing. System throughput has returned to normal operational levels as the queue continues to clear. Our engineering teams remain focused on monitoring the queue velocity until the backlog is fully exhausted and all services have returned to a completely nominal state. We will provide our next update in 30 minutes, or sooner once queue clearance is complete.
identified
The core platform has successfully recovered, and all primary services are fully operational. We are currently processing a backlog of queued jobs within Cloudworks resulting from the incident. While this backlog is being processed, some customers may experience delays in processing times. We will continue to track performance and will provide our next update in 30 minutes, or sooner as the backlog clears.
identified
We are starting to observe the first initial signs of platform recovery. Our engineering teams are proceeding with extreme caution and are closely monitoring system stability and telemetry as services begin to stabilize. We remain actively engaged in verifying that this early recovery is sustained. We will provide our next update in 30 minutes, or sooner if we detect any changes in performance.
investigating
Thank you for your patience as we continue to investigate this issue. Currently, we do not yet have a time to resolution. We will continue to provide updates every 30 minutes as we work to resolve this issue as quickly as possible.
investigating
We are currently investigating an issue impacting customers’ ability to access the Anaplan Platform. We are working to resolve this issue as quickly as possible and will provide updates every 30 minutes or upon resolution.
Platform Alerts
major Source not attested
Last archived state: resolved
View archived record details
monitoring
Service has now been restored; you should now be able to resume normal activities. We will continue to monitor the platform to ensure no additional issues arise. If you have any questions, concerns, or continue to experience issues, please do not hesitate to contact Anaplan Support. We will provide a final update to you when we consider this situation fully resolved.
identified
Our network engineering teams continue to actively implement remediation steps to address the localized network issue in the us1: Data Center - US East region. We remain focused on resolving the backend connectivity disruptions affecting the loading of larger models, while smaller models continue to perform normally. We are closely monitoring system behavior as we deploy these targeted fixes and will provide our next update in 30 minutes, or sooner if significant progress is made. Currently,...
investigating
Our investigation indicates that the backend connectivity issues in US1, stemming from a localized network disruption, are specifically isolated to the loading of large models in excess of 200GB. Customers attempting to load smaller models should experience normal performance and remain unaffected as our network engineering teams actively work to restore stable pathways for larger model payloads. Currently, we do not yet have a time to resolution. We will continue to provide updates every ...
identified
As we continue our active recovery efforts, we have identified localized capacity constraints in the us1: Data Center - US East region that may intermittently affect customers attempting to load models. Our engineering teams are addressing this resource bottleneck to restore full service. The CloudWorks backlog in us7: Cloud - US has finished processing, and the service has returned to normal operations. While an estimated time to resolution is not yet established, our teams are treating th...
identified
We are pleased to report that integration processing has returned to normal operational levels across all global regions, with the sole exception of us7: Cloud - US. The us7: Cloud - US region continues to steadily work through its remaining queue utilizing our expanded capacity, and we are monitoring progress closely to ensure a complete return to baseline performance. Currently, we do not yet have a time to resolution. We will provide further updates in 30 minutes or upon resolution.
identified
We are pleased to report that integration jobs are now successfully completing, and our systems are actively processing the accumulated backlog across all regions. To accelerate this recovery, we have scaled out our service capacity, with a particular focus on the us7: Cloud - US region to expedite the clearance of its more significant backlog. We will provide further updates in 30 minutes or upon resolution.
identified
The general platform has successfully recovered and is operating normally; however, we are actively addressing a residual issue impacting Cloudworks that is currently preventing integration jobs from completing. Our technical teams remain focused on resolving this remaining component to restore full service across all integrations as quickly as possible. Currently, we do not yet have a time to resolution. We will provide further updates in 30 minutes or upon resolution.
investigating
Our engineering teams continue to actively investigate the incident while simultaneously implementing targeted remediation steps to stabilize the platform. We are closely monitoring the system's response to these actions and will provide our updates every 30 minutes as we work to resolve this issue as quickly as possible.
investigating
Following our previous notification, the ongoing performance issues have escalated, resulting in broader platform-wide degradation. Our senior engineering teams have successfully identified the root cause of the issue and are currently executing targeted remediation steps to restore normal operations as our absolute highest priority. Currently, we do not yet have a time to resolution. We will continue to provide updates every 30 minutes as we work to resolve this issue as quickly as possible.
investigating
Since our last update, we have detected a further degradation in general platform performance. Our engineering teams are actively investigating the root cause with the highest priority, and we will provide further updates as the situation develops Currently, we do not yet have a time to resolution. We will continue to provide updates every 30 minutes as we work to resolve this issue as quickly as possible.
investigating
We are currently investigating an active incident that may affect Basic Authentication access. If you encounter issues when attempting to access the platform please use the following workaround while we resolve the issue: - Close your current session— Close the active browser tab or open a new Incognito/Private window. - Re-authenticate— Navigate to the portal and log in again with your credentials to establish a fresh session. We are actively monitoring the platform and will continue ...
Platform Alerts
minor Source not attested
Last archived state: resolved
View archived record details
monitoring
Service has now been restored; you should now be able to resume normal activities. We will continue to monitor the platform to ensure no additional issues arise. If you have any questions, concerns, or continue to experience issues, please do not hesitate to contact Anaplan Support. We will provide a final update to you when we consider this situation fully resolved.
investigating
We are currently investigating an issue impacting customers’ ability to run Cloudworks integrations. We are working to resolve this issue as quickly as possible and will provide updates every 30 minutes or upon resolution.
Platform Alerts
minor Source not attested
Last archived state: resolved
View archived record details
investigating
We are currently investigating an active incident that may affect Basic Authentication access. If you encounter errors when attempting to log in please do the following: - Close your current session— Close the active browser tab or open a new Incognito/Private window. - Re-authenticate— Navigate to the portal and log in again with your credentials to establish a fresh session. We are actively monitoring the platform and will continue to do so until the issue is fully resolved. If you a...
Platform Alerts
major Source not attested
Last archived state: resolved
View archived record details
monitoring
Service has now been restored; you should now be able to resume normal activities. We will continue to monitor the platform to ensure no additional issues arise. If you have any questions, concerns, or continue to experience issues, please do not hesitate to contact Anaplan Support. We will provide a final update to you when we consider this situation fully resolved.
investigating
We are currently investigating an issue impacting impacting Cloudworks. We are working to resolve this issue as quickly as possible and will provide updates every 30 minutes or upon resolution.
monitoring
Service has now been restored; you should now be able to resume normal activities. We will continue to monitor the platform to ensure no additional issues arise. If you have any questions, concerns, or continue to experience issues, please do not hesitate to contact Anaplan Support. We will provide a final update to you when we consider this situation fully resolved.
investigating
Thank you for your patience as we continue to investigate this issue. Currently, we do not yet have a time to full resolution.  Access to the UI has been restored and we are currently investigating the degradation to integrations. We will continue to provide updates every 30 minutes as we work to resolve this issue as quickly as possible.
investigating
We are currently investigating an issue impacting customers’ ability to run Cloudworks integrations. We are working to resolve this issue as quickly as possible and will provide updates every 30 minutes or upon resolution.
Platform Alerts
major Source not attested
Last archived state: resolved
View archived record details
monitoring
We are currently investigating an active incident that may affect Basic Authentication access. Recommended workaround while we resolve the issue: - Close your current session— Close the active browser tab or open a new Incognito/Private window. - Re-authenticate— Navigate to the portal and log in again with your credentials to establish a fresh session. We are actively monitoring the platform and will continue to do so until the issue is fully resolved. If you are still experiencing di...
investigating
We are currently investigating an issue impacting customers’ ability to access the Anaplan Platform. We are working to resolve this issue as quickly as possible and will provide updates every 30 minutes or upon resolution.
Platform Alerts
minor Source not attested
Last archived state: resolved
View archived record details
monitoring
Service has now been restored; you should now be able to resume normal activities. We will continue to monitor the platform to ensure no additional issues arise. If you have any questions, concerns, or continue to experience issues, please do not hesitate to contact Anaplan Support. We will provide a final update to you when we consider this situation fully resolved.
investigating
We are currently investigating an issue impacting customers’ ability to run Cloudworks integrations. We are working to resolve this issue as quickly as possible and will provide updates every 30 minutes or upon resolution.
investigating
We are currently investigating an issue impacting customers’ ability to run Cloudworks integrations. We are working to resolve this issue as quickly as possible and will provide updates every 30 minutes or upon resolution.
investigating
We are currently investigating an issue impacting customers’ ability to run Cloudworks integrations. We are working to resolve this issue as quickly as possible and will provide updates every 30 minutes or upon resolution.
investigating
We are currently investigating an issue impacting customers’ ability to run Cloudworks integrations. We are working to resolve this issue as quickly as possible and will provide updates every 30 minutes or upon resolution.
investigating
We are currently investigating an issue impacting customers’ ability to run Cloudworks integrations. We are working to resolve this issue as quickly as possible and will provide updates every 30 minutes or upon resolution.
Platform Alerts
minor Source not attested
Last archived state: resolved
View archived record details
monitoring
Service has now been restored; you should now be able to resume normal activities. We will continue to monitor the platform to ensure no additional issues arise. If you have any questions, concerns, or continue to experience issues, please do not hesitate to contact Anaplan Support. We will provide a final update to you when we consider this situation fully resolved.
identified
We have identified the likely cause of the issue, and we are focused right now on restoring service as quickly as possible. Currently, we do not yet have a time to resolution. We will provide further updates in 30 minutes or upon resolution.
investigating
We are currently investigating an issue resulting in some customers not being able to load models. We are working to resolve this issue as quickly as possible and will provide updates every 30 minutes or upon resolution.
investigating
We are currently investigating an issue resulting in some customers not being able to load models. We are working to resolve this issue as quickly as possible and will provide updates every 30 minutes or upon resolution.
Platform Alerts
critical Source not attested
Last archived state: resolved
View archived record details
monitoring
Service has now been restored; you should now be able to resume normal activities. We will continue to monitor the platform to ensure no additional issues arise. If you have any questions, concerns, or continue to experience issues, please do not hesitate to contact Anaplan Support. We will provide a final update to you when we consider this situation fully resolved.
identified
We have identified the likely cause of the issue, and we are focused right now on restoring service as quickly as possible. Currently, we do not yet have a time to resolution. We will provide further updates in 30 minutes or upon resolution.
investigating
We are currently investigating an issue resulting in some customers not being able to load workspaces. We are working to resolve this issue as quickly as possible and will provide updates every 30 minutes or upon resolution.
Platform Alerts
major Source not attested
Last archived state: resolved
View archived record details
identified
We have identified the likely cause of the issue, and we are focused right now on restoring service as quickly as possible. Currently, we do not yet have a time to resolution. We will provide further updates in 30 minutes or upon resolution.
investigating
We are currently investigating an issue resulting in some customers not being able to load or create models. We are working to resolve this issue as quickly as possible and will provide updates every 30 minutes or upon resolution.
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