Anaplan Outage History, Downtime & Incident Records

Month	Uptime	Days Tracked	Days with Issues
June 2026	55.6%	27	12
May 2026	83.9%	31	5
April 2026	83.3%	30	5
March 2026	100%	3	0

Platform Alerts

major

Started: Jun 22, 7:29 AM

monitoring

Service has now been restored; you should now be able to resume normal activities. We will continue to monitor the platform to ensure no additional issues arise. If you have any questions, concerns, or continue to experience issues, please do not hesitate to contact Anaplan Support. We will provide a final update to you when we consider this situation fully resolved.

Jun 22, 10:22 AM

identified

Our teams confirm that the CloudWorks integration backlog is actively processing and recovering. Access to opening models remains fully restored and stable. We are continuing to monitor the integration queues closely as jobs complete, and we will provide our next status update in 30 minutes.

Jun 22, 10:05 AM

identified

We are pleased to report that all issues affecting model loading have been fully resolved, and normal access has been restored. Additionally, CloudWorks integrations are running again, and our teams are currently processing the accumulated backlog of queued jobs. We are monitoring the queue progression closely to ensure all delayed integrations complete successfully. We will provide our next update in 30 minutes or once the backlog is fully cleared.

Jun 22, 9:36 AM

identified

We are currently proceeding with the final remediation steps while continuing our investigation into the root cause. Customers should now be able to open models, though some may still encounter temporary delays; however, CloudWorks integrations are not yet completing. We are monitoring these recovery steps closely to ensure full system stability and will continue to provide updates every 30 minutes.

Jun 22, 9:25 AM

identified

We are progressing with active mitigation steps to resolve the disruption affecting Model opening and CloudWorks integrations. Initial reports indicate positive outcomes from these activities. Our engineering teams are closely monitoring system stability while we complete the remaining mitigation steps to ensure a full and durable recovery. We will continue to provide updates every 30 minutes as we work to bring all systems back to standard operations.

Jun 22, 8:52 AM

investigating

We are actively investigating a service disruption currently affecting customers' ability to open Models. This issue is also affecting CloudWorks Integrations. Our engineering teams are prioritizing this issue and evaluating immediate mitigation steps to restore full service as quickly and safely as possible. We do not yet have an estimated time to resolution, but will provide progress updates every 30 minutes or sooner.

Jun 22, 8:23 AM

investigating

Thank you for your patience as we continue to investigate this issue. Currently, we do not yet have a time to resolution. We will continue to provide updates every 30 minutes as we work to resolve this issue as quickly as possible.

Jun 22, 7:48 AM

investigating

We are currently investigating an issue resulting in some customers not being able to load models. We are working to resolve this issue as quickly as possible and will provide updates every 30 minutes or upon resolution.

Jun 22, 7:29 AM

Platform Alerts

major

Started: Jun 17, 7:02 AM

monitoring

Service has now been restored; you should now be able to resume normal activities. We will continue to monitor the platform to ensure no additional issues arise. If you have any questions, concerns, or continue to experience issues, please do not hesitate to contact Anaplan Support. We will provide a final update to you when we consider this situation fully resolved.

Jun 17, 10:06 AM

identified

We are pleased to report a significant milestone in our resolution efforts. Our cross-functional engineering teams have successfully validated a targeted configuration adjustment to restore access to the affected workspaces. We have initiated a phased deployment of this mitigation across the region to safely and systematically restore full access to all affected workspaces. Currently, we do not yet have a time to resolution. We will provide further updates in 30 minutes or upon resolution.

Jun 17, 9:50 AM

identified

We have identified the likely cause of the issue, and we are focused right now on restoring service as quickly as possible. We have identified mitigation steps to alleviate the issue and initial reports indicate positive outcomes of these activities. Currently, we do not yet have a time to resolution. We will provide further updates in 30 minutes or upon resolution.

Jun 17, 9:22 AM

investigating

Thank you for your patience as we continue to investigate this issue. Our coordinated technical response has made progress in narrowing down the scope of our investigation. We have isolated the primary area of concern to our storage configuration layer and are evaluating mitigation steps to alleviate the issue. Currently, we do not yet have a time to resolution. We will continue to provide updates every 30 minutes as we work to resolve this issue as quickly as possible.

Jun 17, 8:59 AM

investigating

Thank you for your patience as we continue to investigate this issue. Our technical teams are fully engaged, and restoring normal service operations as quickly and safely as possible is our absolute priority. Currently, we do not yet have a time to resolution. We will continue to provide updates every 30 minutes as we work to resolve this issue as quickly as possible.

Jun 17, 8:31 AM

investigating

Thank you for your patience as we continue to investigate this issue. Currently, we do not yet have a time to resolution. We will continue to provide updates every 30 minutes as we work to resolve this issue as quickly as possible.

Jun 17, 8:00 AM

investigating

Thank you for your patience as we continue to investigate this issue. Currently, we do not yet have a time to resolution. We will continue to provide updates every 30 minutes as we work to resolve this issue as quickly as possible.

Jun 17, 7:35 AM

investigating

We are currently investigating an issue resulting in some customers not being able to load models. We are working to resolve this issue as quickly as possible and will provide updates every 30 minutes or upon resolution.

Jun 17, 7:02 AM

Platform Alerts

critical

Started: Jun 11, 5:20 PM

monitoring

The issue impacting access to the Anaplan Platform across all affected regions has been mitigated. The platform is stable and all services have returned to normal operation. Corrective measures to prevent recurrence are actively advancing and will continue to be applied to ensure this issue does not reoccur. We are continuing to monitor the platform to confirm stability. We do not anticipate any further customer impact from these activities. We appreciate your patience and partnership. If y...

Jun 12, 12:30 AM

monitoring

Our engineering team has successfully implemented a targeted infrastructure patch and completed a controlled failover to the updated version. All primary services are fully restored and accessible to customers. Our teams remain in active monitoring as we continue to validate the patch and advance corrective work across the remaining infrastructure. We do not anticipate further disruption at this time, and we will continue to monitor platform performance closely over the next several hours. ...

Jun 11, 6:47 PM

monitoring

We are pleased to share that the core Anaplan Platform has successfully recovered and all primary services are fully operational. Our engineering teams are actively monitoring platform stability while corrective actions to address the underlying root cause continue to advance. We sincerely apologize for the disruption today and recognize that this has been a difficult week for many of our customers. Restoring your trust and ensuring platform stability remains our highest priority. Next upda...

Jun 11, 6:27 PM

identified

We want to start by offering our sincere apologies to every customer affected by today's disruption to the Anaplan Platform. We know your teams rely on Anaplan to do critical work. Our engineering team has identified the root cause and is fully focused on resolution. Active remediation steps are underway, and we are committed to keeping you informed with updates every 30 minutes — or sooner if there is meaningful progress to share.

Jun 11, 6:15 PM

identified

We want to sincerely apologize to our customers for the continued disruption to the Anaplan Platform today. We understand how critical access to Anaplan is for your business, and we deeply regret the impact this is having on your teams. Our engineers have identified the root cause of this issue and are actively working to restore service. We are currently executing remediation steps and will continue to provide updates here every 30 minutes until full service is restored.

Jun 11, 5:45 PM

investigating

We are currently investigating an issue impacting customers’ ability to access the Anaplan Platform. We are working to resolve this issue as quickly as possible and will provide updates every 30 minutes or upon resolution.

Jun 11, 5:20 PM

Platform Alerts

critical

Started: Jun 11, 4:32 AM

monitoring

We want to keep you informed with the latest update on the service disruption affecting our platform. After collaboration with our Vendor, we have identified two fixes to our underlying infrastructure. The first fix has now been implemented successfully without further disruption and initial monitoring is proving positive. We are continuing to liaise with our Vendor for the secondary fix, to ensure no further disruption is caused. The platform remains stable and all Cloudworks integration...

Jun 11, 2:01 PM

monitoring

We want to keep you informed with the latest update on the service disruption affecting our platform. What we've done We have identified the source of the instability and are actively working to resolve it. Our engineering team, in collaboration with our vendor, has already implemented a configuration change that has reduced the frequency of errors. We are monitoring the platform closely and have seen improvement as a result. We are aware that some customers are experiencing delays and inte...

Jun 11, 11:05 AM

monitoring

Service has now been restored; you should now be able to resume normal activities. We will continue to monitor the platform to ensure no additional issues arise. If you have any questions, concerns, or continue to experience issues, please do not hesitate to contact Anaplan Support. We will provide a final update to you when we consider this situation fully resolved.

Jun 11, 6:30 AM

monitoring

The platform remains stable and fully operational. We are continuing to process the remaining backlog of CloudWorks jobs. Our engineering teams are actively overseeing the processing queues to ensure all jobs complete successfully and system performance remains steady. We appreciate your continued patience as we work through this remaining queue. We will provide our next update in 30 minutes, or sooner as queue clearance nears completion.

Jun 11, 6:14 AM

monitoring

The platform has successfully recovered and is exhibiting stable performance. We are now focused on clearing the accumulated backlog of CloudWorks jobs. Our engineering teams are actively managing and verifying the processing queue to ensure all delayed jobs complete as quickly and safely as possible. We will continue to supervise the queue clearance and will provide our next update in 30 minutes, or sooner as we approach full restoration. If you have any questions, concerns, or continue ...

Jun 11, 5:44 AM

identified

We are beginning to see signs of platform recovery, and primary services are starting to stabilize. As systems come back online, a backlog of queued CloudWorks jobs has accumulated and is currently processing. Our engineering teams are closely monitoring the stability of the platform and tracking the queue clearance velocity. We will provide our next update in 30 minutes, or sooner as we confirm continued stability.

Jun 11, 5:25 AM

identified

The symptoms currently being observed are similar to the platform issue experienced earlier today. Our engineering and operations teams have been immediately mobilized and are actively diagnosing the root cause. We treat any recurrence with the utmost urgency and priority. We sincerely apologize for this disruption, we treat any recurrence with the utmost urgency and priority. We will provide another update in 30 minutes, or sooner as we obtain more actionable technical details.

Jun 11, 5:03 AM

investigating

Thank you for your patience as we continue to investigate this issue. Currently, we do not yet have a time to resolution. We will continue to provide updates every 30 minutes as we work to resolve this issue as quickly as possible.

Jun 11, 4:58 AM

investigating

We are currently investigating an issue impacting customers’ ability to access the Anaplan Platform. We are working to resolve this issue as quickly as possible and will provide updates every 30 minutes or upon resolution.

Jun 11, 4:32 AM

Platform Alerts

major

Started: Jun 10, 11:14 PM

monitoring

We are currently processing a backlog of queued jobs within Cloudworks for US1 and US2 region. While this backlog is being processed, some customers may experience delays in processing times. We will continue to track performance and will provide our next update in 30 minutes, or sooner as the backlog clears.

Jun 11, 1:15 AM

monitoring

We are pleased to report that the CloudWorks backlog is actively processing, and we are now seeing jobs successfully and steadily completing. System throughput has returned to normal operational levels as the queue continues to clear. Our engineering teams remain focused on monitoring the queue velocity until the backlog is fully exhausted and all services have returned to a completely nominal state. We will provide our next update in 30 minutes, or sooner once queue clearance is complete.

Jun 11, 12:57 AM

identified

The core platform has successfully recovered, and all primary services are fully operational. We are currently processing a backlog of queued jobs within Cloudworks resulting from the incident. While this backlog is being processed, some customers may experience delays in processing times. We will continue to track performance and will provide our next update in 30 minutes, or sooner as the backlog clears.

Jun 11, 12:41 AM

identified

We are starting to observe the first initial signs of platform recovery. Our engineering teams are proceeding with extreme caution and are closely monitoring system stability and telemetry as services begin to stabilize. We remain actively engaged in verifying that this early recovery is sustained. We will provide our next update in 30 minutes, or sooner if we detect any changes in performance.

Jun 11, 12:07 AM

investigating

Thank you for your patience as we continue to investigate this issue. Currently, we do not yet have a time to resolution. We will continue to provide updates every 30 minutes as we work to resolve this issue as quickly as possible.

Jun 10, 11:34 PM

investigating

We are currently investigating an issue impacting customers’ ability to access the Anaplan Platform. We are working to resolve this issue as quickly as possible and will provide updates every 30 minutes or upon resolution.

Jun 10, 11:14 PM

Platform Alerts

major

Started: Jun 10, 11:11 AM

monitoring

Service has now been restored; you should now be able to resume normal activities. We will continue to monitor the platform to ensure no additional issues arise. If you have any questions, concerns, or continue to experience issues, please do not hesitate to contact Anaplan Support. We will provide a final update to you when we consider this situation fully resolved.

Jun 10, 3:27 PM

identified

Our network engineering teams continue to actively implement remediation steps to address the localized network issue in the us1: Data Center - US East region. We remain focused on resolving the backend connectivity disruptions affecting the loading of larger models, while smaller models continue to perform normally. We are closely monitoring system behavior as we deploy these targeted fixes and will provide our next update in 30 minutes, or sooner if significant progress is made. Currently,...

Jun 10, 3:04 PM

investigating

Our investigation indicates that the backend connectivity issues in US1, stemming from a localized network disruption, are specifically isolated to the loading of large models in excess of 200GB. Customers attempting to load smaller models should experience normal performance and remain unaffected as our network engineering teams actively work to restore stable pathways for larger model payloads. Currently, we do not yet have a time to resolution. We will continue to provide updates every ...

Jun 10, 2:33 PM

identified

As we continue our active recovery efforts, we have identified localized capacity constraints in the us1: Data Center - US East region that may intermittently affect customers attempting to load models. Our engineering teams are addressing this resource bottleneck to restore full service. The CloudWorks backlog in us7: Cloud - US has finished processing, and the service has returned to normal operations. While an estimated time to resolution is not yet established, our teams are treating th...

Jun 10, 1:55 PM

identified

We are pleased to report that integration processing has returned to normal operational levels across all global regions, with the sole exception of us7: Cloud - US. The us7: Cloud - US region continues to steadily work through its remaining queue utilizing our expanded capacity, and we are monitoring progress closely to ensure a complete return to baseline performance. Currently, we do not yet have a time to resolution. We will provide further updates in 30 minutes or upon resolution.

Jun 10, 1:27 PM

identified

We are pleased to report that integration jobs are now successfully completing, and our systems are actively processing the accumulated backlog across all regions. To accelerate this recovery, we have scaled out our service capacity, with a particular focus on the us7: Cloud - US region to expedite the clearance of its more significant backlog. We will provide further updates in 30 minutes or upon resolution.

Jun 10, 1:18 PM

identified

The general platform has successfully recovered and is operating normally; however, we are actively addressing a residual issue impacting Cloudworks that is currently preventing integration jobs from completing. Our technical teams remain focused on resolving this remaining component to restore full service across all integrations as quickly as possible. Currently, we do not yet have a time to resolution. We will provide further updates in 30 minutes or upon resolution.

Jun 10, 12:51 PM

investigating

Our engineering teams continue to actively investigate the incident while simultaneously implementing targeted remediation steps to stabilize the platform. We are closely monitoring the system's response to these actions and will provide our updates every 30 minutes as we work to resolve this issue as quickly as possible.

Jun 10, 12:34 PM

investigating

Following our previous notification, the ongoing performance issues have escalated, resulting in broader platform-wide degradation. Our senior engineering teams have successfully identified the root cause of the issue and are currently executing targeted remediation steps to restore normal operations as our absolute highest priority. Currently, we do not yet have a time to resolution. We will continue to provide updates every 30 minutes as we work to resolve this issue as quickly as possible.

Jun 10, 12:01 PM

investigating

Since our last update, we have detected a further degradation in general platform performance. Our engineering teams are actively investigating the root cause with the highest priority, and we will provide further updates as the situation develops Currently, we do not yet have a time to resolution. We will continue to provide updates every 30 minutes as we work to resolve this issue as quickly as possible.

Jun 10, 11:35 AM

investigating

We are currently investigating an active incident that may affect Basic Authentication access. If you encounter issues when attempting to access the platform please use the following workaround while we resolve the issue: - Close your current session— Close the active browser tab or open a new Incognito/Private window. - Re-authenticate— Navigate to the portal and log in again with your credentials to establish a fresh session. We are actively monitoring the platform and will continue ...

Jun 10, 11:11 AM

Platform Alerts

minor

Started: Jun 10, 9:48 AM

monitoring

Service has now been restored; you should now be able to resume normal activities. We will continue to monitor the platform to ensure no additional issues arise. If you have any questions, concerns, or continue to experience issues, please do not hesitate to contact Anaplan Support. We will provide a final update to you when we consider this situation fully resolved.

Jun 10, 10:15 AM

investigating

We are currently investigating an issue impacting customers’ ability to run Cloudworks integrations. We are working to resolve this issue as quickly as possible and will provide updates every 30 minutes or upon resolution.

Jun 10, 9:48 AM

Platform Alerts

minor

Started: Jun 9, 11:14 AM

investigating

We are currently investigating an active incident that may affect Basic Authentication access. If you encounter errors when attempting to log in please do the following: - Close your current session— Close the active browser tab or open a new Incognito/Private window. - Re-authenticate— Navigate to the portal and log in again with your credentials to establish a fresh session. We are actively monitoring the platform and will continue to do so until the issue is fully resolved. If you a...

Jun 9, 11:14 AM

Platform Alerts

major

Started: Jun 8, 1:25 PM

monitoring

Service has now been restored; you should now be able to resume normal activities. We will continue to monitor the platform to ensure no additional issues arise. If you have any questions, concerns, or continue to experience issues, please do not hesitate to contact Anaplan Support. We will provide a final update to you when we consider this situation fully resolved.

Jun 8, 3:31 PM

investigating

We are currently investigating an issue impacting impacting Cloudworks. We are working to resolve this issue as quickly as possible and will provide updates every 30 minutes or upon resolution.

Jun 8, 3:18 PM

monitoring

Service has now been restored; you should now be able to resume normal activities. We will continue to monitor the platform to ensure no additional issues arise. If you have any questions, concerns, or continue to experience issues, please do not hesitate to contact Anaplan Support. We will provide a final update to you when we consider this situation fully resolved.

Jun 8, 2:13 PM

investigating

Thank you for your patience as we continue to investigate this issue. Currently, we do not yet have a time to full resolution.  Access to the UI has been restored and we are currently investigating the degradation to integrations. We will continue to provide updates every 30 minutes as we work to resolve this issue as quickly as possible.

Jun 8, 1:52 PM

investigating

We are currently investigating an issue impacting customers’ ability to run Cloudworks integrations. We are working to resolve this issue as quickly as possible and will provide updates every 30 minutes or upon resolution.

Jun 8, 1:25 PM

Platform Alerts

major

Started: Jun 8, 11:10 AM

monitoring

We are currently investigating an active incident that may affect Basic Authentication access. Recommended workaround while we resolve the issue: - Close your current session— Close the active browser tab or open a new Incognito/Private window. - Re-authenticate— Navigate to the portal and log in again with your credentials to establish a fresh session. We are actively monitoring the platform and will continue to do so until the issue is fully resolved. If you are still experiencing di...

Jun 8, 11:28 AM

investigating

We are currently investigating an issue impacting customers’ ability to access the Anaplan Platform. We are working to resolve this issue as quickly as possible and will provide updates every 30 minutes or upon resolution.

Jun 8, 11:10 AM

Platform Alerts

minor

Started: Jun 7, 1:01 AM

monitoring

Service has now been restored; you should now be able to resume normal activities. We will continue to monitor the platform to ensure no additional issues arise. If you have any questions, concerns, or continue to experience issues, please do not hesitate to contact Anaplan Support. We will provide a final update to you when we consider this situation fully resolved.

Jun 7, 3:22 AM

investigating

We are currently investigating an issue impacting customers’ ability to run Cloudworks integrations. We are working to resolve this issue as quickly as possible and will provide updates every 30 minutes or upon resolution.

Jun 7, 3:00 AM

investigating

We are currently investigating an issue impacting customers’ ability to run Cloudworks integrations. We are working to resolve this issue as quickly as possible and will provide updates every 30 minutes or upon resolution.

Jun 7, 2:31 AM

investigating

We are currently investigating an issue impacting customers’ ability to run Cloudworks integrations. We are working to resolve this issue as quickly as possible and will provide updates every 30 minutes or upon resolution.

Jun 7, 2:00 AM

investigating

We are currently investigating an issue impacting customers’ ability to run Cloudworks integrations. We are working to resolve this issue as quickly as possible and will provide updates every 30 minutes or upon resolution.

Jun 7, 1:31 AM

investigating

We are currently investigating an issue impacting customers’ ability to run Cloudworks integrations. We are working to resolve this issue as quickly as possible and will provide updates every 30 minutes or upon resolution.

Jun 7, 1:01 AM

Platform Alerts

minor

Started: Jun 3, 10:04 PM

monitoring

Service has now been restored; you should now be able to resume normal activities. We will continue to monitor the platform to ensure no additional issues arise. If you have any questions, concerns, or continue to experience issues, please do not hesitate to contact Anaplan Support. We will provide a final update to you when we consider this situation fully resolved.

Jun 3, 11:23 PM

identified

We have identified the likely cause of the issue, and we are focused right now on restoring service as quickly as possible. Currently, we do not yet have a time to resolution. We will provide further updates in 30 minutes or upon resolution.

Jun 3, 11:07 PM

investigating

We are currently investigating an issue resulting in some customers not being able to load models. We are working to resolve this issue as quickly as possible and will provide updates every 30 minutes or upon resolution.

Jun 3, 10:34 PM

investigating

We are currently investigating an issue resulting in some customers not being able to load models. We are working to resolve this issue as quickly as possible and will provide updates every 30 minutes or upon resolution.

Jun 3, 10:04 PM

Platform Alerts

critical

Started: Jun 3, 2:53 PM

monitoring

Service has now been restored; you should now be able to resume normal activities. We will continue to monitor the platform to ensure no additional issues arise. If you have any questions, concerns, or continue to experience issues, please do not hesitate to contact Anaplan Support. We will provide a final update to you when we consider this situation fully resolved.

Jun 3, 3:10 PM

identified

We have identified the likely cause of the issue, and we are focused right now on restoring service as quickly as possible. Currently, we do not yet have a time to resolution. We will provide further updates in 30 minutes or upon resolution.

Jun 3, 3:05 PM

investigating

We are currently investigating an issue resulting in some customers not being able to load workspaces. We are working to resolve this issue as quickly as possible and will provide updates every 30 minutes or upon resolution.

Jun 3, 2:53 PM

Platform Alerts

major

Started: Jun 1, 2:05 AM

identified

We have identified the likely cause of the issue, and we are focused right now on restoring service as quickly as possible. Currently, we do not yet have a time to resolution. We will provide further updates in 30 minutes or upon resolution.

Jun 1, 2:29 AM

investigating

We are currently investigating an issue resulting in some customers not being able to load or create models. We are working to resolve this issue as quickly as possible and will provide updates every 30 minutes or upon resolution.

Jun 1, 2:05 AM

Anaplan Outage History

90-Day Trend

Monthly Uptime

Daily Status (Last 91 Days)

Incident History