Current answer
Anaplan experienced a major incident: Platform Alerts. ServiceAlert observed recovery on Nov 5, 2026.
Looking for an update now? Check the current status, or follow Anaplan for future changes.
Incident Lifecycle
Affected Components
us1: Data Center - US East
us2: Data Center - US West
eu1: Data Center - Netherlands
eu2: Data Center - Germany
eu4: Cloud - Europe
us5: Cloud - US East
ap1: Cloud - Japan
us7: Cloud - US
us3: Cloud - US
us4: Cloud - US
ca1: Cloud - Canada
au1: Cloud - Australia
eu3: Cloud - Europe
me1: Cloud - Saudi Arabia
in1: Cloud - India
id1: Cloud - Indonesia
gb1: Cloud - UK
eu5: Cloud - Europe
ae1: Cloud - UAE
us9: Cloud - US
sg1: Cloud - Singapore
Anaplan Website
Incident Timeline
Monitoring
Service has now been restored; you should now be able to resume normal activities.
We will continue to monitor the platform to ensure no additional issues arise. If you have any questions, concerns, or continue to experience issues, please do not hesitate to contact Anaplan Support. We will provide a final update to you when we consider this situation fully resolved.
We will continue to monitor the platform to ensure no additional issues arise. If you have any questions, concerns, or continue to experience issues, please do not hesitate to contact Anaplan Support. We will provide a final update to you when we consider this situation fully resolved.
Nov 5, 2026 at 3:41 PM UTC
Identified
We have identified the likely cause of the issue, and we are focused right now on restoring service as quickly as possible. Currently, we do not yet have a time to resolution. We will provide further updates in 30 minutes or upon resolution.
Nov 5, 2026 at 3:09 PM UTC
Investigating
We are currently investigating an issue resulting in some customers not being able to load Polaris models. This is isolated to Polaris models only.
We are working to resolve this issue as quickly as possible and will provide updates every 30 minutes or upon resolution.
We are working to resolve this issue as quickly as possible and will provide updates every 30 minutes or upon resolution.
Nov 5, 2026 at 2:46 PM UTC
Investigating
We are currently investigating an issue resulting in some customers not being able to load models.
We are working to resolve this issue as quickly as possible and will provide updates every 30 minutes or upon resolution.
We are working to resolve this issue as quickly as possible and will provide updates every 30 minutes or upon resolution.
Nov 5, 2026 at 2:37 PM UTC
Was your business affected by this Anaplan outage?
Follow Anaplan and route available status alerts to email or a team channel.