AlertSite Outage History
Uptime record, past incidents, and downtime history for AlertSite.
Checking current status...
90-Day Trend
Monthly Uptime
| Month | Uptime | Days Tracked | Days with Issues |
|---|---|---|---|
| June 2026 | 0% | 27 | 27 |
| May 2026 | 0% | 31 | 31 |
| April 2026 | 56.7% | 30 | 13 |
| March 2026 | 100% | 3 | 0 |
Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.
Daily Status (Last 91 Days)
Mar 29
Today
Operational
Degraded
Partial Outage
Major Outage
Maintenance
No Data
Incident History
June 2026
Los Angeles, CA - NextLink Monitoring Location Outage
Started: Jun 24, 8:36 PM
identified
We are experiencing an outage with our monitoring nodes in Los Angeles, CA - NextLink since 2:45 PM EST. We are working to resolve this issue as soon as possible.
If you wish to create a case with Customer Care, please visit https://support.smartbear.com/message/?prod=Alertsite.
Jun 24, 8:36 PM
Philadelphia, PA - XO Monitoring Location Outage
Started: Jun 23, 7:09 AM
investigating
We are experiencing an outage with our monitoring nodes in Philadelphia, PA - XO since 11:20:18 PM . We are working to resolve this issue as soon as possible.
If you wish to create a case with Customer Care, please visit https://support.smartbear.com/message/?prod=Alertsite.
Jun 23, 7:09 AM
Paris, France Monitoring Location Outage
Started: Jun 19, 8:15 PM
investigating
We are experiencing an outage with our monitoring nodes in Paris, France since 2:45 PM EST. We are working to resolve this issue as soon as possible.
If you wish to create a case with Customer Care, please visit https://support.smartbear.com/message/?prod=Alertsite.
Jun 19, 8:15 PM
Zurich, Switzerland - Monitoring Location Outage
Started: Jun 13, 1:09 PM
identified
We are experiencing an outage with our monitoring nodes in Zurich, Switzerland since 10AM EST. We are working to resolve this issue as soon as possible.
If you wish to create a case with Customer Care, please visit https://support.smartbear.com/message/?prod=Alertsite.
Jun 13, 1:09 PM
May 2026
AlertSite UXM Dashboard Unavailability
Started: May 28, 10:38 AM
monitoring
We have fixed the issue and monitoring data is available now. We are continuously monitoring the application.
If you wish to create a case with Customer Care, please visit https://support.smartbear.com/message/?prod=Alertsite.
We sincerely apologize for the inconvenience and appreciate your patience and understanding while we work to resolve this matter.
May 28, 4:27 PM
identified
Recovery efforts are still proceeding and making good progress. Monitoring and alerting remain operational.
May 28, 2:00 PM
identified
The issue has been identified and the team is working through recovery efforts.
May 28, 12:25 PM
investigating
We are currently experiencing an issue affecting AlertSite UXM dashboard availability. Our team is actively investigating. We will provide updates as the situation progresses
May 28, 10:38 AM
Denver, CO- Monitoring Location Outage
Started: May 26, 5:08 AM
investigating
We are currently experiencing degraded performance with our monitoring nodes in Denver, CO. Our team is actively working to resolve the issue as quickly as possible.
If you would like to create a case with Customer Care, please visit:
https://support.smartbear.com/message/?prod=Alertsite
May 26, 5:08 AM
Fort Lauderdale, FL Monitoring Location Outage
Started: May 12, 6:25 PM
identified
We are experiencing an outage with our monitoring nodes in Fort Lauderdale, FL since 12:30 PM EST. We are working to resolve this issue as soon as possible.
If you wish to create a case with Customer Care, please visit https://support.smartbear.com/message/?prod=Alertsite.
Monitoring Locations - North America - Las Vegas, NV
May 12, 6:25 PM
Dashboard Data Availability Issue
Started: May 8, 3:09 AM
identified
Services have been partially restored, and data processing has resumed. We are currently monitoring the system and will provide another update once the issue is fully resolved.
If you wish to create a case with Customer Care, please visit https://support.smartbear.com/message/?prod=Alertsite
We sincerely apologize for the inconvenience and appreciate your patience and understanding while we work to resolve this matter.
May 8, 7:43 AM
investigating
We are currently experiencing an issue affecting dashboard data availability due to an outage on our end. Our team is actively investigating and working to restore full functionality as quickly as possible.
Please note that alerting and monitoring services remain fully operational and are not impacted by this issue.
If you wish to create a case with Customer Care, please visit https://support.smartbear.com/message/?prod=Alertsite
We sincerely apologize for the inconvenience and appreciate you...
May 8, 3:09 AM
Some Monitors Currently Experiencing Failures
Started: May 7, 1:31 PM
investigating
We are currently experiencing an issue that is causing some of the monitors to fail. Our team is actively investigating and working towards a resolution, and the Root Cause Analysis (RCA) is in progress.
We sincerely apologize for any inconvenience caused and appreciate your patience as we work to restore normal service at the earliest.
If you wish to create a case with Customer Care, please visit https://support.smartbear.com/message/?prod=Alertsite.
We appreciate your patience and will pro...
May 7, 1:31 PM
Chrome 120 Now Live for Selenium Monitors on Public Locations
Started: May 6, 6:06 AM
monitoring
A fix has been implemented and we are monitoring the results.
May 6, 6:08 AM
investigating
We’re pleased to inform you that Chrome 120 is now live for Selenium monitors across all public locations. To start using Chrome 120, your team will need to upgrade both new and existing scripts to Java v11 and Selenium 3.x or 4.x. This update ensures improved stability, enhanced performance, and alignment with the latest browser standards.
Chrome 120 for Selenium monitors will also be made available on Private Nodes soon.
If you experience any issues or have questions, please reach out to ...
May 6, 6:06 AM
April 2026
Las Vegas, NV - Monitoring Location Outage
Started: Apr 30, 6:37 AM
investigating
We are currently experiencing degraded performance with our monitoring nodes in Las Vegas, NV. Our team is actively investigating the issue and working to restore full service as quickly as possible.
Some monitoring checks may be delayed or intermittently impacted during this time.
If you wish to create a case with Customer Care, please visit https://support.smartbear.com/message/?prod=Alertsite.
We appreciate your patience and will provide updates as more information becomes available.
May 6, 9:57 AM
investigating
We are experiencing an outage with our monitoring nodes in Las Vegas, NV. We are working to resolve this issue as soon as possible.
If you wish to create a case with Customer Care, please visit https://support.smartbear.com/message/?prod=Alertsite.
Apr 30, 6:37 AM
Chrome 135 Now Live for DejaClick Monitors on Public Locations
Started: Apr 27, 8:59 AM
identified
We regret to inform you that, due to issues identified with Chrome version 135, we are temporarily disabling support for Chrome 135 until further notice. Please note that all lower browser versions will continue to remain available for use.
Our team is actively investigating the issue with the highest priority and working towards a resolution. We will share an update once the fix has been validated and support for Chrome 135 is restored.
We appreciate your understanding and patience.
May 12, 7:43 AM
monitoring
A fix has been implemented and we are monitoring the results.
Apr 27, 12:26 PM
investigating
We’re pleased to inform you that Chrome 135 is now live for DejaClick monitors across all public locations. You can now start using Chrome 135 without any additional action required. This update ensures improved stability, performance, and alignment with the latest browser standards.
Chrome 135 will also be made available on Private Nodes soon.
If you experience any issues or have questions, please reach out to our support team.
Apr 27, 8:59 AM
Network Fluctuation at Minneapolis, MN
Started: Apr 24, 10:30 AM
monitoring
The issue has been resolved, and we are currently monitoring the situation.
Apr 24, 12:26 PM
investigating
Dear Customer,
We are currently experiencing network fluctuations at one of our servers in Minneapolis, MN. As a result, some customer monitors are being skipped or are not receiving the required profiles to run, and overall network traffic has increased.
Our team is actively working to resolve the issue as quickly as possible. We sincerely appreciate your understanding and patience during this time.
We will keep you updated with any significant developments.
Apr 24, 10:30 AM
AlertSite Issue
Started: Apr 10, 1:44 PM
investigating
We are currently experiencing an issue affecting Selenium monitors TOD, which may result in monitor failures, inaccurate results, or delayed execution.
Our engineering team is actively investigating the issue and working to resolve it at the earliest. At this time, no action is required from your side.
We will provide updates as more information becomes available and will notify you once the issue is fully resolved. We apologize for any inconvenience this may cause and appreciate your patie...
Apr 10, 1:44 PM
Bahrain Monitoring location decommissioning
Started: Apr 9, 1:00 PM
monitoring
We periodically evaluate monitoring locations across our network to ensure we're supporting the regions most important to our customers. Based on this review, we have decommissioned the Bahrain monitoring location with immediate effect.
All monitors previously configured to use the Bahrain location have been automatically updated to New Delhi, India. No action is required from your end.
Thank you for your understanding. If you wish to create a case with Customer Care, please visit: https://...
Apr 9, 1:00 PM
Update: DejaClick Issue on Chrome 146 Resolved
Started: Apr 8, 2:36 PM
monitoring
The issue affecting DejaClick on Chrome version 146 has been successfully resolved.
A new version of DejaClick (v3.0.0.4) has been published to the Chrome Web Store. Extensions are typically updated automatically by Chrome. However, in some cases, the update may take time to reflect.
If you are still seeing an older version, we recommend manually updating the extension from the Chrome Web Store to ensure you have the latest fix applied.
Apr 8, 2:36 PM
Bahrain - Monitoring Location Outage
Started: Apr 1, 5:02 AM
identified
Our Bahrain provider is impacted by the ongoing conflict in the Middle East, which has disrupted connectivity to our monitoring nodes. At this time, there is no resolution timeline available. We recommend updating your monitors to use an alternate location.
Apr 1, 6:58 PM
investigating
We are experiencing an outage with our monitoring nodes in Bahrain. We are working to resolve this issue as soon as possible.
If you wish to create a case with Customer Care, please visit https://support.smartbear.com/message/?prod=Alertsite.
Apr 1, 5:02 AM
March 2026
DejaClick Compatibility Issue with Latest Chrome Version
Started: Mar 26, 10:34 AM
investigating
We are currently experiencing an issue with the DejaClick extension on Google Chrome version 146.
DejaClick is not functioning as expected on Chrome version 146 . Users may encounter errors while loading scripts or interacting with the extension.
To ensure proper functionality, please use:
Chrome version 145 or earlier (≤145)
Our team is actively investigating the issue and working on a fix to support the latest Chrome versions. We will provide an update once a fix is available or additio...
Mar 26, 10:34 AM
November 2025
ReadyAPI v3.59 and TestEngine v1.32.0 Released – Compatibility & Upgrade Advisory
Started: Nov 24, 9:12 AM
investigating
We're excited to announce the release of ReadyAPI v3.59 and TestEngine v1.32.0, now available on both Public and Private locations (v3.5.3) in AlertSite. Action Required: To take full advantage of these updates, please upgrade your Private Nodes to version 3.5.3. Important Notes: Some older ReadyAPI scripts that worked with ReadyAPI v1.9 may not function properly with ReadyAPI v3.59. However, most of these scripts have been observed to run successfully with TestEngine v1.32.0. If you encounte...
Nov 24, 9:12 AM
September 2025
Okta SSO Login Issue in AlertSite – Resolution Steps
Started: Sep 11, 11:29 AM
investigating
Dear User,
If you have integrated Okta SSO with AlertSite and noticed that it has stopped working recently, we request you to follow the steps below to resolve the issue:
Step 1: Go to the AlertSite Settings page and click on Single Sign-On.
Step 2: Copy the Entity ID from the AlertSite SAML Settings section and replace the existing one in your Okta account.
We appreciate your cooperation and regret any inconvenience caused.
Thank you,
Sep 11, 11:29 AM