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78.4%of 37 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
September 2026
80%
30
6
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Jul 2Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
Incident History
May 2026
Chrome 120 Now Live for Selenium Monitors on Public Locations
A fix has been implemented and we are monitoring the results.
investigating
We’re pleased to inform you that Chrome 120 is now live for Selenium monitors across all public locations. To start using Chrome 120, your team will need to upgrade both new and existing scripts to Java v11 and Selenium 3.x or 4.x. This update ensures improved stability, enhanced performance, and alignment with the latest browser standards.
Chrome 120 for Selenium monitors will also be made available on Private Nodes soon.
If you experience any issues or have questions, please reach out to our support team.
April 2026
Chrome 135 Now Live for DejaClick Monitors on Public Locations
We regret to inform you that, due to issues identified with Chrome version 135, we are temporarily disabling support for Chrome 135 until further notice. Please note that all lower browser versions will continue to remain available for use.
Our team is actively investigating the issue with the highest priority and working towards a resolution. We will share an update once the fix has been validated and support for Chrome 135 is restored.
We appreciate your understanding and patience.
monitoring
A fix has been implemented and we are monitoring the results.
investigating
We’re pleased to inform you that Chrome 135 is now live for DejaClick monitors across all public locations. You can now start using Chrome 135 without any additional action required. This update ensures improved stability, performance, and alignment with the latest browser standards.
Chrome 135 will also be made available on Private Nodes soon.
If you experience any issues or have questions, please reach out to our support team.
Legacy Incident Archive
22 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
August 2026
Las Vegas, NV Monitoring Location Outage
majorSource not attested
Last archived state: resolved
View archived record details
investigating
We are continuing to investigate this issue.
investigating
We are currently experiencing an outage affecting our monitoring nodes in Las Vegas, NV. Our team is actively investigating the issue and working to restore service as soon as possible.
We apologize for the inconvenience and will provide updates as more information becomes available.
If you wish to create a case with Customer Care, please visit https://support.smartbear.com/message/?prod=Alertsite.
Credits & Usage Dashboard Temporarily Unavailable
majorSource not attested
Last archived state: resolved
View archived record details
UXM Dashboard1.0 Console
identified
We are currently experiencing an issue affecting the availability of Credits and Usage data on your dashboard. Our team is actively investigating and working to restore full functionality as quickly as possible.
We sincerely apologize for the inconvenience. Please check back shortly for updates, and we appreciate your patience while we work to resolve this matter.
If you need immediate assistance, please contact Customer Care: https://support.smartbear.com/message/?prod=Alertsite
Milan, Italy Monitoring Location Outage
criticalSource not attested
Last archived state: resolved
View archived record details
investigating
We are experiencing an outage with our monitoring nodes in Milan, Italy. We are working to resolve this issue as soon as possible.
If you wish to create a case with Customer Care, please visit https://support.smartbear.com/message/?prod=Alertsite.
Cincinnati, OH Monitoring Location Outage
criticalSource not attested
Last archived state: resolved
View archived record details
investigating
We are experiencing an outage with our monitoring nodes in Cincinnati, OH. We are working to resolve this issue as soon as possible.
If you wish to create a case with Customer Care, please visit https://support.smartbear.com/message/?prod=Alertsite.
July 2026
Singapore Monitoring Location Outage
criticalSource not attested
Last archived state: resolved
View archived record details
investigating
We have resolved the issue that was causing outage with our monitoring nodes in Singapore
It is our goal to provide the highest level of up time and reliability in order for us to consistently serve our customers.
If you wish to create a case with Customer Care, please visit https://support.smartbear.com/message/?prod=Alertsite.
investigating
We are continuing to investigate this issue.
investigating
We are experiencing an outage with our monitoring nodes in Singapore location. We are working to resolve this issue as soon as possible.
If you wish to create a case with Customer Care, please visit https://support.smartbear.com/message/?prod=Alertsite.
June 2026
Los Angeles, CA - NextLink Monitoring Location Outage
criticalSource not attested
Last archived state: resolved
View archived record details
identified
We are experiencing an outage with our monitoring nodes in Los Angeles, CA - NextLink since 2:45 PM EST. We are working to resolve this issue as soon as possible.
If you wish to create a case with Customer Care, please visit https://support.smartbear.com/message/?prod=Alertsite.
Philadelphia, PA - XO Monitoring Location Outage
criticalSource not attested
Last archived state: resolved
View archived record details
investigating
We are experiencing an outage with our monitoring nodes in Philadelphia, PA - XO since 11:20:18 PM . We are working to resolve this issue as soon as possible.
If you wish to create a case with Customer Care, please visit https://support.smartbear.com/message/?prod=Alertsite.
Paris, France Monitoring Location Outage
criticalSource not attested
Last archived state: resolved
View archived record details
investigating
We are experiencing an outage with our monitoring nodes in Paris, France since 2:45 PM EST. We are working to resolve this issue as soon as possible.
If you wish to create a case with Customer Care, please visit https://support.smartbear.com/message/?prod=Alertsite.
Zurich, Switzerland - Monitoring Location Outage
criticalSource not attested
Last archived state: resolved
View archived record details
identified
We are experiencing an outage with our monitoring nodes in Zurich, Switzerland since 10AM EST. We are working to resolve this issue as soon as possible.
If you wish to create a case with Customer Care, please visit https://support.smartbear.com/message/?prod=Alertsite.
May 2026
AlertSite UXM Dashboard Unavailability
criticalSource not attested
Last archived state: resolved
View archived record details
monitoring
We have fixed the issue and monitoring data is available now. We are continuously monitoring the application.
If you wish to create a case with Customer Care, please visit https://support.smartbear.com/message/?prod=Alertsite.
We sincerely apologize for the inconvenience and appreciate your patience and understanding while we work to resolve this matter.
identified
Recovery efforts are still proceeding and making good progress. Monitoring and alerting remain operational.
identified
The issue has been identified and the team is working through recovery efforts.
investigating
We are currently experiencing an issue affecting AlertSite UXM dashboard availability. Our team is actively investigating. We will provide updates as the situation progresses
