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AlertSite Outage History

Daily provider-status observations and published incident history for AlertSite.

Unknown

Current status for AlertSite cannot be verified right now. Verified . Official provider source.

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57.5% of 80 verified observed days had no reported provider issue

90-Day Trend

Aug 18Nov 15

Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.

Monthly Status Summary

Month Issue-free days Days Tracked Days with issues
October 2026 46.4% 28 15
September 2026 80% 30 6

This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.

Recorded Daily Status (Last 91 Days)

Aug 17 Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

November 2026
Las Vegas, NV Monitoring Location Outage
critical Observed active window 11h 15m

View incident details and source

Started:

Las Vegas, NV
investigating
We are currently experiencing an outage affecting our monitoring nodes in Las Vegas, NV since 9:25 AM EST. Our team is actively investigating the issue and working to restore service as soon as possible. We apologize for the inconvenience and will provide updates as more information becomes available. If you wish to create a case with Customer Care, please visit SmartBear Customer Care at https://support.smartbear.com/message/?prod=Alertsite&utm_source=chatgpt.com
October 2026
Dublin, Ireland Monitoring Location Outage
minor Observed active window 28m

View incident details and source

Started:

Dublin, Ireland
investigating
We are currently experiencing an degraded performance affecting our monitoring nodes in Dublin, Ireland . Our team is actively investigating the issue and working to restore service as soon as possible. We apologize for the inconvenience and will provide updates as more information becomes available. If you wish to create a case with Customer Care, please visit SmartBear Customer Care at https://support.smartbear.com/message/?prod=Alertsite
The AlertSite Site Seal feature is currently unavailable.
major Observed active window 230h 25m

View incident details and source

Started:

UXM Dashboard
investigating
The AlertSite Site Seal feature is currently unavailable. If you have a site seal embedded on your website, it will currently display as a broken or missing image.Monitoring, alerting, and all other AlertSite functionality are fully unaffected.
AlertSite Monitoring Data Unavailable
minor Observed active window 45h 37m

View incident details and source

Started:

UXM Dashboard
investigating
We had a scheduled maintenance window on October 10, 2026, from 3:30 AM UTC to 5:30 AM UTC. As a result of this maintenance, monitoring data for some monitors is currently unavailable for the period between 4:45 AM UTC and 5:30 AM UTC. Our team is actively investigating the issue and will provide updates as more information becomes available. If you wish to create a case with Customer Care, please visit [SmartBear Customer Care](https://support.smartbear.com/message/?prod=Alertsite&utm_source=chatgpt.com) We apologize for any inconvenience and appreciate your patience while we work toward a resolution.
Calgary, Alberta Monitoring Location Issue
major Observed active window 52m

View incident details and source

Started:

Calgary, Alberta
investigating
Our service provider is currently investigating networking issues affecting our servers in Calgary, Alberta. We are working with our provider to resolve as soon as possible. If you wish to create a case with Customer Care, please visit https://support.smartbear.com/message/?prod=Alertsite.
Degraded Performance – Zurich, Switzerland Monitoring Location
minor Observed active window 56m

View incident details and source

Started:

Zurich, Switzerland
investigating
We are experiencing degraded performance with our monitoring nodes in the Zurich, Switzerland location. Our team is actively investigating the issue and working to restore normal performance as soon as possible. If you wish to create a case with Customer Care, please visit https://support.smartbear.com/message/?prod=Alertsite.
September 2026
Email Delivery - Temporary Disruption
major Observed active window 64h 51m

View incident details and source

Started:

UXM Dashboard UXM Document Manager UXM Account Summary 1.0 Console
investigating
We have identified an issue affecting all outbound email delivery from AlertSite. The following are currently impacted: - Alert email notifications - emails triggered by monitor alerts are not being delivered - Scheduled reports - Account emails - password resets and other account-related emails
Worcester, MA Monitoring Location Decommissioning
minor Observed active window 300h 21m

View incident details and source

Started:

Boston, MA - Expedient Worcester, MA
identified
We are continuing to work on a fix for this issue.
identified
Following the migration of monitors from Worcester, MA to Boston, MA, we identified an issue where some monitors became stuck and were not successfully running on the new server. The affected monitors started experiencing issues from 11:30 AM UTC onwards. Our team is actively investigating and resolving the issue, and we are working to restore normal operation as quickly as possible.   If you would like to create a case with Customer Care, please visit: https://support.smartbear.com/message/?prod=Alertsite
investigating
The Worcester, MA monitoring location is closing due to the closure of our local hosting provider. On **October 5, 2026**, monitors currently using Worcester will be automatically redirected to a **Boston, MA** monitoring location. Existing Boston and New York configurations will be used where applicable. If you prefer a different monitoring location, please update your configuration before October 5. If you wish to create a case with Customer Care, please visit [SmartBear Customer Care](https://support.smartbear.com/message/?prod=Alertsite&utm_source=chatgpt.com).
Paris, France Monitoring Location Outage
major Observed active window 19m

View incident details and source

Started:

Paris, France
identified
There is a scheduled network maintenance in Paris, France location on September 17, 2026, as part of planned network upgrades. Maintenance Window: September 17, 2026 8:00 AM – 4:00 PM Paris local time During this maintenance window, network downtime is expected while we complete the required upgrades and configuration changes. Connectivity may be unavailable or intermittent throughout the maintenance period. These upgrades are being performed to improve network capacity, reliability, and overall infrastructure. We will work to complete the maintenance as quickly as possible and restore normal connectivity once the work is finished. We apologize for any inconvenience and appreciate your understanding.
investigating
We are currently experiencing an outage affecting our monitoring nodes in Paris, France. Our team is actively investigating the issue and working to restore service as soon as possible. We apologize for the inconvenience and will provide updates as more information becomes available. If you wish to create a case with Customer Care, please visit SmartBear Customer Care at https://support.smartbear.com/message/?prod=Alertsite&utm_source=chatgpt.com
TOD Issue for Private Nodes
critical Observed active window 46h 50m

View incident details and source

Started:

UXM Dashboard
investigating
We are currently investigating an issue causing TOD is currently not functioning as expected for Private Nodes. Our team is actively working to identify the cause and restore the service as soon as possible. We will provide updates as additional information becomes available. If you wish to create a case with Customer Care, please visit https://support.smartbear.com/message/?prod=Alertsite We sincerely apologize for the inconvenience and appreciate your patience and understanding while we work to resolve this matter.

Legacy Incident Archive

22 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.

March 2026
DejaClick Compatibility Issue with Latest Chrome Version
Source not attested
Last archived state: resolved
View archived record details
investigating
We are currently experiencing an issue with the DejaClick extension on Google Chrome version 146. DejaClick is not functioning as expected on Chrome version 146 . Users may encounter errors while loading scripts or interacting with the extension. To ensure proper functionality, please use: Chrome version 145 or earlier (≤145) Our team is actively investigating the issue and working on a fix to support the latest Chrome versions. We will provide an update once a fix is available or additio...
November 2025
ReadyAPI v3.59 and TestEngine v1.32.0 Released – Compatibility & Upgrade Advisory
Source not attested
Last archived state: resolved
View archived record details
investigating
We're excited to announce the release of ReadyAPI v3.59 and TestEngine v1.32.0, now available on both Public and Private locations (v3.5.3) in AlertSite. Action Required: To take full advantage of these updates, please upgrade your Private Nodes to version 3.5.3. Important Notes: Some older ReadyAPI scripts that worked with ReadyAPI v1.9 may not function properly with ReadyAPI v3.59. However, most of these scripts have been observed to run successfully with TestEngine v1.32.0. If you encounte...