New Multi-region uptime checks and custom-domain status pages

AlertMedia Outage History

Daily provider-status observations and published incident history for AlertMedia.

Operational

AlertMedia is operational. Verified . Official provider source.

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90.4% of 83 verified observed days had no reported provider issue

90-Day Trend

Aug 18Nov 15

Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.

Monthly Status Summary

Month Issue-free days Days Tracked Days with issues
October 2026 90.3% 31 3
September 2026 96.7% 30 1

This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.

Recorded Daily Status (Last 91 Days)

Aug 17 Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

November 2026
Teams Notifications Send Failures
major Observed active window 41h 45m

View incident details and source

Started:

Notifications
monitoring
We’ve implemented a fix to mitigate the occasional delays seen on non-Teams channels and are monitoring the fix. We continue to monitor Teams as Microsoft’s services continue to recover. Microsoft's status page can be found here: https://status.cloud.microsoft/m365/referrer=serviceStatusRedirect
investigating
We are currently investigating an issue causing some notifications to be delayed. Notifications sent via the Teams channel are still impacted by the Microsoft 365 outage and may not deliver consistently. More information on Microsoft's status page here: https://status.cloud.microsoft/m365/referrer=serviceStatusRedirect
monitoring
We continue to monitor Teams notifications. We are seeing intermittent failures as Microsoft servers recover.
monitoring
Microsoft is currently experiencing issues with Teams which is causing notifications over the Teams channel to fail to send. Follow their incident here: https://status.cloud.microsoft/m365/referrer=serviceStatusRedirect
Issue identified with map content loading errors / blank map
minor Observed active window 1h 46m

View incident details and source

Started:

Web Dashboard & Mobile App
monitoring
A fix has been implemented and the AlertMedia team is monitoring for any further issues.
identified
We have identified an issue with the loading of the map on the dashboard and all interfaces. A fix to mitigate is in progress.
October 2026
Older Desktop Versions Failing to Sign In
minor Observed active window 8h 32m

View incident details and source

Started:

Web Dashboard & Mobile App
identified
We’re aware that some computers running older versions of the AlertMedia Desktop app can’t sign in. The app may show a failed login, even though the sign-in actually succeeds on our side. Computers on the current Desktop version (7.0.2) are not affected. We’ve identified the issue and a fix will be applied soon. The misleading error should disappear after the fix is applied, with nothing needed from you. We’ll post another update when it’s complete.
iOS mobile app closes on launch after latest update
major Observed active window 3h 1m

View incident details and source

Started:

Web Dashboard & Mobile App
monitoring
The updated version of our iOS app has been approved. We're waiting for it to be distributed to the store.
monitoring
The new version is still awaiting final review from Apple.
identified
Impact - iPhone users who installed the latest AlertMedia app update (released October 22) can't open the app. It closes right after launch. - The Android app is not affected. - iPhone users who haven't installed the latest app update are not affected. - Notifications sent by SMS, email and voice are still being delivered. We've fixed the problem and asked Apple for an expedited review, and we'll post an update here as soon as the fix is in the App Store. What you can do - If you haven't installed the latest update yet, wait until we post here that the fix is available. - Once the fix is out, update the AlertMedia app from the App Store.
September 2026
Communication SMS provider degraded (Twilio)
major Observed active window 1h 49m

View incident details and source

Started:

Notifications Global Intelligence
monitoring
Fixes have been applied for SMS and Voice and we are starting to see a reduction in error rates. Functionality for Voice and SMS returning to normal. We will continue to monitor the issue. Twilio's status page: https://status.twilio.com/
identified
We continue to monitor the issue with Twilio. The issue of Voice deliverability has been identified and a fix is being deployed. The issue for SMS delays has been identified and engineers are working on a fix. Twilio's status page: https://status.twilio.com/
identified
We have identified an issue with one of our messaging deliver providers (Twilio) that is impacting the delivery of some SMS messages and Voice Delivery from the platform (notifications, threat warnings, incident response, travel risk warnings). Our Engineering team is investigating and reviewing impacts and potential mitigations. We are working with Twilio to monitor the issue. Twilio's status page: https://status.twilio.com/ Roughly 10% of SMS message are failing.

Legacy Incident Archive

2 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.

June 2026
Mobile App login Degradation
minor Source not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
identified
The issue has been identified and we are working to resolve this issue for customers as soon as possible
investigating
We are continuing to investigate the issue
investigating
We are aware of some users experiencing issues with login in via mobile for both Android and iOS systems. The web app is working as expected. The team is investigating
User Imports Failing Unexpectedly
minor Source not attested
Last archived state: resolved
View archived record details
monitoring
We are currently deploying a fix for this issue.
identified
We have identified an issue that is causing some user imports to fail under specific conditions and are working to implement a fix.
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