New Multi-region uptime checks and custom-domain status pages

AlertMedia Outage History

Daily provider-status observations and published incident history for AlertMedia.

Operational

AlertMedia is operational. Verified . Official provider source.

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97.3% of 37 verified observed days had no reported provider issue

90-Day Trend

Jul 3Sep 30

Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.

Monthly Status Summary

Month Issue-free days Days Tracked Days with issues
September 2026 96.7% 30 1

This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.

Recorded Daily Status (Last 91 Days)

Jul 2 Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

September 2026
Communication SMS provider degraded (Twilio)
major Observed active window 1h 49m

View incident details and source

Started:

Notifications Global Intelligence
monitoring
Fixes have been applied for SMS and Voice and we are starting to see a reduction in error rates. Functionality for Voice and SMS returning to normal. We will continue to monitor the issue. Twilio's status page: https://status.twilio.com/
identified
We continue to monitor the issue with Twilio. The issue of Voice deliverability has been identified and a fix is being deployed. The issue for SMS delays has been identified and engineers are working on a fix. Twilio's status page: https://status.twilio.com/
identified
We have identified an issue with one of our messaging deliver providers (Twilio) that is impacting the delivery of some SMS messages and Voice Delivery from the platform (notifications, threat warnings, incident response, travel risk warnings). Our Engineering team is investigating and reviewing impacts and potential mitigations. We are working with Twilio to monitor the issue. Twilio's status page: https://status.twilio.com/ Roughly 10% of SMS message are failing.

Legacy Incident Archive

2 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.

June 2026
Mobile App login Degradation
minor Source not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
identified
The issue has been identified and we are working to resolve this issue for customers as soon as possible
investigating
We are continuing to investigate the issue
investigating
We are aware of some users experiencing issues with login in via mobile for both Android and iOS systems. The web app is working as expected. The team is investigating
User Imports Failing Unexpectedly
minor Source not attested
Last archived state: resolved
View archived record details
monitoring
We are currently deploying a fix for this issue.
identified
We have identified an issue that is causing some user imports to fail under specific conditions and are working to implement a fix.
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