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Xero

AU: Xero Tax - Customers won't be able to file tax returns due to an outage with ATO services.

Major Impact Resolved Duration: 2h 35m September 7, 2026
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Current answer

Xero experienced a major incident: AU: Xero Tax - Customers won't be able to file tax returns due to an outage with ATO services.. ServiceAlert observed recovery on Sep 7, 2026.

Official Xero status page Current Xero status ServiceAlert observed status change:

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Incident Lifecycle

Identified Monitoring
Affected Components
Tax Reporting - BAS, TPAR Xero Tax (AU)

Incident Timeline

Monitoring
The ATO has implemented a fix and we are currently monitoring the results.
Sep 7, 2026 at 4:04 AM UTC
Identified
We are aware of an issue where customers cannot file tax returns or STP Fillings to ATO due to an outage with their services. Customers will be able to create tax returns but cannot file these during this time.

We are monitoring ATO for updates and we'll update you as soon as we can.
Sep 7, 2026 at 1:49 AM UTC
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