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Xero

Global: Xero - Some customers may be experiencing some errors in product and inability to view invoice PDFs.

Major Impact Resolved Duration: 27m October 14, 2026
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Current answer

Xero experienced a major incident: Global: Xero - Some customers may be experiencing some errors in product and inability to view invoice PDFs.. ServiceAlert observed recovery on Oct 14, 2026.

Official Xero status page Current Xero status ServiceAlert observed status change:

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Incident Lifecycle

Investigating Monitoring
Affected Components
Xero Platform and Settings Invoicing, Bills & Quotes Contacts

Incident Timeline

Monitoring
Our team has implemented a fix and we are currently monitoring the results.
Oct 14, 2026 at 4:14 AM UTC
Investigating
We are aware some customers trying to navigate in Xero and generate invoices and PDFs are experiencing errors. Our team is investigating this with urgency.
Oct 14, 2026 at 4:08 AM UTC
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