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Xero

ATO services may be unavailable

Major Impact Resolved Duration: 26m September 28, 2026
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Current answer

Xero experienced a major incident: ATO services may be unavailable. ServiceAlert observed recovery on Sep 28, 2026.

Official Xero status page Current Xero status ServiceAlert observed status change:

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Incident Lifecycle

Identified Monitoring
Affected Components
Tax Reporting - BAS, TPAR AU Payroll

Incident Timeline

Monitoring
The ATO has implemented a fix and we are currently monitoring the results.
Sep 28, 2026 at 12:18 AM UTC
Identified
Our team are aware of an issue with the ATO where customers cannot file tax returns or STP filings. We are monitoring the outage and will work to keep you update as the ATO works to resolve the issue.
Sep 28, 2026 at 12:03 AM UTC
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