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Australia: Xero Tax - customers are experiencing issues with prefilling and lodging tax returns to the ATO

Major Impact Resolved Duration: 1h 44m August 30, 2026
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Current answer

Xero experienced a major incident: Australia: Xero Tax - customers are experiencing issues with prefilling and lodging tax returns to the ATO. ServiceAlert observed recovery on Aug 31, 2026.

Official Xero status page Current Xero status ServiceAlert observed status change:

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Incident Lifecycle

Identified Monitoring
Affected Components
Xero Tax (AU)

Incident Timeline

Monitoring
Our team has implemented a fix and we are currently monitoring the results.
Aug 31, 2026 at 1:12 AM UTC
Identified
We are aware of an issue where some customers are unable to prefill or lodge tax returns from Xero Tax. Our team is has identified the cause and is working on a fix.
Aug 30, 2026 at 11:50 PM UTC
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