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Australia: Xero Tax - customers are experiencing issues with prefilling and lodging tax returns to the ATO

Major Impact Resolved Duration: 2h 18m August 30, 2026
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Current answer

Xero experienced a major incident: Australia: Xero Tax - customers are experiencing issues with prefilling and lodging tax returns to the ATO. ServiceAlert observed recovery on Aug 30, 2026.

Official Xero status page Current Xero status ServiceAlert observed status change:

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Incident Lifecycle

Identified Monitoring
Affected Components
Xero Tax (AU)

Incident Timeline

Monitoring
The ATO has implemented a fix and we are currently monitoring the results.
Aug 30, 2026 at 10:17 PM UTC
Identified
We are aware of an issue with the ATO where customers are unable to prefill or lodge tax returns from Xero Tax.

This is our top priority and we will update you as soon as we can.
Aug 30, 2026 at 8:21 PM UTC
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