Vertex Certificate Center - Functionality Degradation
View the provider incident record →Current answer
Vertex Inc experienced a minor incident: Vertex Certificate Center - Functionality Degradation. ServiceAlert observed recovery on Sep 29, 2026.
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Incident Lifecycle
Affected Components
Vertex Certificate Center
Incident Timeline
Identified
We are continuing to work on a fix for this issue.
Sep 29, 2026 at 8:30 PM UTC
Identified
The issue has been identified, a fix has been verified, and we are working to deploy the fix.
Sep 29, 2026 at 8:03 PM UTC
Investigating
We are verifying a fix.
Sep 29, 2026 at 7:35 PM UTC
Investigating
The Vertex Production Support team is investigating a functionality degradation for Certificate Center customers. Some certificates are unable to be approved due to start/end date related issue. If you have any questions, please submit a case to the Vertex Community.
Sep 29, 2026 at 5:23 PM UTC
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