Vertex SmartCat Feature Degradation
Incident Lifecycle
Incident Timeline
Identified
The issue has been identified and a fix is being implemented.
Aug 10, 2026 at 1:45 PM UTC
Investigating
We are continuing to investigate this issue.
Aug 10, 2026 at 1:22 PM UTC
Investigating
Our monitoring processes indicate SmartCat customers are experiencing an issue that is resulting in a feature degradation for Charts. We are actively investigating and are troubleshooting the issue. We will provide an update as soon as possible. Thank you for your patience. If you have any questions, please submit a support ticket via the Vertex Community.
Aug 10, 2026 at 1:21 PM UTC
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