IR27466 - Inbound Call Completion Issues — Select Canadian Regions
View the provider incident record →Current answer
Vonage Contact Centre (VCC) experienced a major incident: IR27466 - Inbound Call Completion Issues — Select Canadian Regions. The provider currently marks this incident Investigating.
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Incident Lifecycle
Affected Components
Inbound Voice Interactions
Inbound Voice Interactions
Incident Timeline
Investigating
We are aware of issues that may be impacting inbound call completion in specific areas across Canada due to a third-party outage. We’ll provide further updates within 4 hours.
Impacted Areas:
Newfoundland
- St. John's
Prince Edward Island
- Charlottetown
Nova Scotia
- New Glasgow
- Yarmouth
New Brunswick
- Fredericton
- Saint John
- Bathurst
- Edmundston
- Miramichi
- Moncton
Thank you for your patience and understanding. If you have any questions, please contact https://www.vonage.com/support
Impacted Areas:
Newfoundland
- St. John's
Prince Edward Island
- Charlottetown
Nova Scotia
- New Glasgow
- Yarmouth
New Brunswick
- Fredericton
- Saint John
- Bathurst
- Edmundston
- Miramichi
- Moncton
Thank you for your patience and understanding. If you have any questions, please contact https://www.vonage.com/support
Oct 23, 2026 at 8:33 PM UTC
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