IR27426 - Historical Analytics - problems with downloading reports
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Vonage Contact Centre (VCC) experienced a major incident: IR27426 - Historical Analytics - problems with downloading reports. ServiceAlert observed recovery on Sep 15, 2026.
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Incident Lifecycle
Affected Components
Statistics / Reporting
Statistics / Reporting
Incident Timeline
Investigating
We are aware of issues that may be affecting report downloads in Historical Analytics in the APAC region. We are working to resolve the issue as soon as possible. We’ll provide further updates within 4 hours. Thank you for your patience and understanding. If you have any questions, please contact https://www.vonage.com/support/
Sep 15, 2026 at 4:54 AM UTC
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