SMS Delivery Failures from Twilio Long Codes to Orange and Tigo Congo D.R
View the provider incident record →Current answer
Twilio experienced a minor incident: SMS Delivery Failures from Twilio Long Codes to Orange and Tigo Congo D.R. ServiceAlert observed recovery on Sep 18, 2026.
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Incident Lifecycle
Affected Components
SMS, Middle East & Africa
Incident Timeline
Monitoring
We have observed a recovery in SMS delivery from Twilio Long Codes to Orange and Tigo network subscribers in the Congo and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
Sep 18, 2026 at 12:37 AM UTC
Monitoring
We have observed a recovery in SMS delivery from a subset of Twilio Long Codes to Orange and Tigo network subscribers in Democratic Republic of the Congo and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Sep 17, 2026 at 10:37 PM UTC
Identified
Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Long Codes to Orange and Tigo network subscribers in the Democratic Republic of the Congo. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Sep 17, 2026 at 9:42 PM UTC
Identified
Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Long Codes to Orange and Tigo network subscribers in the Democratic Republic of the Congo. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Sep 17, 2026 at 7:41 PM UTC
Identified
Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Long Codes to Orange and Tigo network subscribers in the Democratic Republic of the Congo. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Sep 17, 2026 at 6:41 PM UTC
Investigating
Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Long Codes to Orange and Tigo network subscribers in the Democratic Republic of the Congo. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Sep 17, 2026 at 6:36 PM UTC
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