SMS Delivery Delays from Twilio Phone Numbers to Claro Brazil
View the provider incident record →Current answer
Twilio experienced a minor incident: SMS Delivery Delays from Twilio Phone Numbers to Claro Brazil. ServiceAlert observed recovery on Sep 21, 2026.
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Incident Lifecycle
Affected Components
SMS, Latin America
Incident Timeline
Monitoring
We have observed a recovery in SMS delivery from Twilio Phone Numbers to Claro network subscribers in Brazil and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Sep 21, 2026 at 7:36 PM UTC
Identified
Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to Claro network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Sep 21, 2026 at 5:42 PM UTC
Identified
Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to Claro network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Sep 21, 2026 at 3:42 PM UTC
Identified
Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to Claro network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Sep 21, 2026 at 2:41 PM UTC
Investigating
Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to Claro network subscribers in Brazil. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Sep 21, 2026 at 1:42 PM UTC
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