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SMS Delivery Delays from a Subset of Twilio Short Codes to Tigo Colombia

Minor Impact Investigating Ongoing per provider September 30, 2026
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Current answer

Twilio experienced a minor incident: SMS Delivery Delays from a Subset of Twilio Short Codes to Tigo Colombia. The provider currently marks this incident Investigating.

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Incident Lifecycle

Investigating Investigating
Affected Components
SMS, Latin America

Incident Timeline

Investigating
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Tigo network subscribers in Colombia. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
Sep 30, 2026 at 11:09 PM UTC
Investigating
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Tigo network subscribers in Colombia. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Sep 30, 2026 at 10:08 PM UTC
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