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SMS Delivery Delays From a Subset of Twilio Phone Numbers to Tigo Guatemala

Minor Impact Identified Ongoing per provider September 30, 2026
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Current answer

Twilio experienced a minor incident: SMS Delivery Delays From a Subset of Twilio Phone Numbers to Tigo Guatemala. The provider currently marks this incident Identified.

Official Twilio status page Current Twilio status Provider update:

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Incident Lifecycle

Investigating Identified
Affected Components
SMS, Latin America

Incident Timeline

Identified
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Phone Numbers to Tigo network subscribers in Guatemala. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Sep 30, 2026 at 10:30 PM UTC
Investigating
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Phone Numbers to Tigo network subscribers in Guatemala. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Sep 30, 2026 at 10:08 PM UTC
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