New Multi-region uptime checks and custom-domain status pages

SMS Delivery Failures from a Subset of Twilio Short Codes to Multiple Networks in Chile

Minor Impact Identified Ongoing per provider September 30, 2026
View the provider incident record →

Current answer

Twilio experienced a minor incident: SMS Delivery Failures from a Subset of Twilio Short Codes to Multiple Networks in Chile. The provider currently marks this incident Identified.

Official Twilio status page Current Twilio status Provider update:

Looking for an update now? Check the current status, or follow Twilio for future changes.

Incident Lifecycle

Investigating Identified
Affected Components
SMS, Latin America

Incident Timeline

Identified
Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Short Codes to network subscribers on multiple networks in Chile. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Sep 30, 2026 at 6:09 PM UTC
Investigating
Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Short Codes to network subscribers on multiple networks in Chile. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Sep 30, 2026 at 6:08 PM UTC
Was your business affected by this Twilio outage?
Follow Twilio and route available status alerts to email or a team channel.