New Multi-region uptime checks and custom-domain status pages

SMS Delivery Delays from a Subset of Twilio Short Codes to Cellularone United States

Minor Impact Investigating Ongoing per provider October 21, 2026
View the provider incident record →

Current answer

Twilio experienced a minor incident: SMS Delivery Delays from a Subset of Twilio Short Codes to Cellularone United States. The provider currently marks this incident Investigating.

Official Twilio status page Current Twilio status Provider update:

Looking for an update now? Check the current status, or follow Twilio for future changes.

Incident Lifecycle

Investigating Investigating
Affected Components
SMS Short Code, North America

Incident Timeline

Investigating
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Cellularone network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
Oct 21, 2026 at 6:11 PM UTC
Investigating
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Cellularone network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Oct 21, 2026 at 5:10 PM UTC
Was your business affected by this Twilio outage?
Follow Twilio and route available status alerts to email or a team channel.