Customer's Unable to Create New Requests for Hosting and Porting
View the provider incident record →Current answer
Twilio experienced a minor incident: Customer's Unable to Create New Requests for Hosting and Porting. ServiceAlert observed recovery on Oct 21, 2026.
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Incident Lifecycle
Affected Components
PHONE NUMBERS
Incident Timeline
Monitoring
We are observing recovery of the issue where porting and hosting request creation is not operational . We will continue monitoring the service to ensure a full recovery. We will provide another update in 30 minutes or as soon as more information becomes available.
Oct 21, 2026 at 4:30 PM UTC
Identified
Our engineers have identified the issue where porting and hosting request creation is not operational and are working to deploy a fix. We expect to provide another update in 1 hour or as soon as more information becomes available.
Oct 21, 2026 at 3:35 PM UTC
Investigating
Our monitoring systems have detected a potential issue with Customer's unable to create new requests for hosting / porting. Potential failures when attempting to sign existing requests. Our engineers have been alerted and are investigating. We will provide an update when we have more details.
Oct 21, 2026 at 3:07 PM UTC
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