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SMS Delivery Failures from Network Subscribers to Twilio United Kingdom Long Codes

Minor Impact Identified Ongoing per provider October 21, 2026
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Current answer

Twilio experienced a minor incident: SMS Delivery Failures from Network Subscribers to Twilio United Kingdom Long Codes. The provider currently marks this incident Identified.

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Incident Lifecycle

Investigating Identified Identified
Affected Components
SMS, Europe

Incident Timeline

Identified
Twilio customers may be experiencing SMS delivery failures from network subscribers to Twilio United Kingdom Long Codes. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Oct 21, 2026 at 5:32 PM UTC
Identified
Twilio customers may be experiencing SMS delivery delays from network subscribers in the United Kingdom to a subset of Twilio Long Codes. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Oct 21, 2026 at 4:32 PM UTC
Investigating
Twilio customers may be experiencing SMS delivery delays from network subscribers to a subset of Twilio United Kingdom Long Codes. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Oct 21, 2026 at 4:10 PM UTC
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