Current answer
Twilio experienced a minor incident: SMS Delivery Delays from Twilio to Ooredoo Kuwait. ServiceAlert observed recovery on Aug 31, 2026.
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Incident Lifecycle
Affected Components
SMS, Middle East & Africa
Incident Timeline
Monitoring
We have observed a recovery in SMS delivery from Twilio to Ooredoo network subscribers in Kuwait and are monitoring service stability. We will provide another update in 16 hours or as soon as more information becomes available.
Aug 30, 2026 at 7:58 PM UTC
Monitoring
We have observed a recovery in SMS delivery from Twilio to Ooredoo network subscribers in Kuwait and are monitoring service stability. We will provide another update in 8 hours or as soon as more information becomes available.
Aug 30, 2026 at 11:56 AM UTC
Monitoring
We have observed a recovery in SMS delivery from Twilio to Ooredoo network subscribers in Kuwait and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
Aug 30, 2026 at 7:56 AM UTC
Monitoring
We have observed a recovery in SMS delivery from Twilio to Ooredoo network subscribers in Kuwait and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Aug 30, 2026 at 5:52 AM UTC
Identified
Twilio customers may be experiencing SMS delivery delays from Twilio to Ooredoo network subscribers in Kuwait. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
Aug 29, 2026 at 2:52 PM UTC
Identified
Twilio customers may be experiencing SMS delivery delays from Twilio to Ooredoo network subscribers in Kuwait. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
Aug 29, 2026 at 6:46 AM UTC
Identified
Twilio customers may be experiencing SMS delivery delays from Twilio to Ooredoo network subscribers in Kuwait. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Aug 29, 2026 at 2:46 AM UTC
Identified
Twilio customers may be experiencing SMS delivery delays from Twilio to Ooredoo network subscribers in Kuwait. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Aug 29, 2026 at 12:45 AM UTC
Identified
Twilio customers may be experiencing SMS delivery delays from Twilio to Ooredoo network subscribers in Kuwait. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Aug 28, 2026 at 11:45 PM UTC
Investigating
Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Ooredoo network subscribers in Kuwait. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 2 hours or as soon as more information becomes available.
Aug 28, 2026 at 10:56 PM UTC
Investigating
Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Ooredoo network subscribers in Kuwait. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
Aug 28, 2026 at 9:56 PM UTC
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