MMS Delivery Delays from a Subset of Twilio Long Codes to Freedom and Rogers Wireless Canada
View the provider incident record →Current answer
Twilio experienced a minor incident: MMS Delivery Delays from a Subset of Twilio Long Codes to Freedom and Rogers Wireless Canada. ServiceAlert observed recovery on Sep 16, 2026.
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Incident Lifecycle
Affected Components
MMS Long Code, North America
Incident Timeline
Monitoring
We have observed a recovery in MMS delivery from a subset of Twilio Long Codes to Freedom and Rogers Wireless network subscribers in Canada and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Sep 16, 2026 at 5:32 AM UTC
Investigating
Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to Freedom and Rogers Wireless network subscribers in Canada. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
Sep 16, 2026 at 3:45 AM UTC
Investigating
Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to Freedom and Rogers Wireless network subscribers in Canada. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Sep 16, 2026 at 2:43 AM UTC
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