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SMS Delivery Delays from a Subset of Twilio Short Codes to Liberty Mobile Puerto Rico

Minor Impact Monitoring Ongoing March 27, 2026

Incident Lifecycle

Investigating Investigating Monitoring

Incident Timeline

Monitoring
We have observed a recovery in SMS delivery from a subset of Twilio Short Codes to Liberty Mobile network subscribers in Puerto Rico and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 27, 2026 at 8:50 AM UTC
Investigating
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Liberty Mobile network subscribers in Puerto Rico. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 27, 2026 at 6:59 AM UTC
Investigating
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Liberty Mobile network subscribers in Puerto Rico. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Mar 27, 2026 at 5:59 AM UTC
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