SMS Delivery Failures from a Subset of Twilio Long Codes and Alphanumeric Sender IDs to Sudani One Sudan
Incident Lifecycle
Incident Timeline
Identified
Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Long Codes and Alphanumeric Sender IDs to Sudani One network subscribers in Sudan. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Apr 13, 2026 at 5:08 AM UTC
Investigating
Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Long Codes and Alphanumeric Sender IDs to Sudani One network subscribers in Sudan. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 13, 2026 at 4:15 AM UTC
Investigating
Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Long Codes and Alphanumeric Sender IDs to Sudani One network subscribers in Sudan. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Apr 13, 2026 at 3:13 AM UTC
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