SMS Delivery Failures from a Subset of Twilio Short Codes to Multiple Networks in Brazil

Minor Impact Investigating Ongoing April 12, 2026

Incident Lifecycle

Investigating

Incident Timeline

Investigating
Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Short Codes to network subscribers on multiple networks in Brazil. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Apr 12, 2026 at 2:48 PM UTC
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