SMS Delivery Failures from Brazil to a Subset of Twilio Phone Numbers
Incident Lifecycle
Incident Timeline
Monitoring
We have observed a recovery in SMS delivery from network subscribers in Brazil to a subset of Twilio Phone Numbers and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 12, 2026 at 5:34 PM UTC
Investigating
Twilio customers may be experiencing SMS delivery failures from network subscribers in Brazil to a subset of Twilio Phone Numbers. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Apr 12, 2026 at 4:33 PM UTC
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