Delayed Intelligent Alerts Notifications and Stale Alert History in Console
View the provider incident record →Current answer
Twilio experienced a minor incident: Delayed Intelligent Alerts Notifications and Stale Alert History in Console. ServiceAlert observed recovery on Sep 22, 2026.
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Incident Lifecycle
Affected Components
Intelligent Alerts
Incident Timeline
Monitoring
We are seeing a recovery on the issue affecting Intelligent Alerts. Alert notifications for messaging metric anomalies may be delivered later than expected. Alert history displayed in the Console may also not reflect recent activity. Our team is actively monitoring. We will provide an update in 30 minutes as more information becomes available.
Sep 22, 2026 at 12:33 AM UTC
Investigating
We are currently experiencing an issue affecting Intelligent Alerts. Alert notifications for messaging metric anomalies may be delivered later than expected. Alert history displayed in the Console may also not reflect recent activity. Our team is actively investigating. We will provide an update in 1 hour as more information becomes available.
Sep 22, 2026 at 12:06 AM UTC
Investigating
Our monitoring systems have detected a potential issue with Twilio Alerts. Our engineers have been alerted and are investigating. We will provide an update when we have more details.
Sep 21, 2026 at 11:54 PM UTC
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