New Incident Management + Host Exposure Scanning — Shipped April 12

SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Multiple Networks in United States

Minor Impact Investigating Ongoing March 29, 2026

Incident Lifecycle

Investigating Investigating Investigating

Incident Timeline

Investigating
We are observing recovery in SMS delivery receipt delays from a subset of Twilio Short Codes to network subscribers on multiple networks in the United States. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2hours or as soon as more information becomes available.
Mar 29, 2026 at 3:48 AM UTC
Investigating
Twilio customers may be experiencing SMS delivery receipt delays from a subset of Twilio Short Codes to network subscribers on multiple networks in the United States. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 2hours or as soon as more information becomes available.
Mar 29, 2026 at 1:46 AM UTC
Investigating
Twilio customers may be experiencing SMS delivery receipt delays from a subset of Twilio Short Codes to network subscribers on multiple networks in the United States. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
Mar 29, 2026 at 12:46 AM UTC
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