Network outage in Frankfurt, Germany (Webex Calling)
View the provider incident record →Current answer
ThousandEyes experienced a maintenance incident: Network outage in Frankfurt, Germany (Webex Calling). The provider currently marks this incident Investigating.
Incident Lifecycle
Affected Components
Cloud and Enterprise Agents: Test assignment and configuration controller
Cloud and Enterprise Agents: Data ingress
Incident Timeline
Investigating
Frankfurt, Germany (Webex Calling) is currently experiencing a networking outage impacting service connectivity. The Cisco Webex Infrastructure team is actively investigating the issue and performing troubleshooting efforts to identify the root cause and restore normal operations as quickly as possible.
Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter
Affected Cloud Agents:
Frankfurt, Germany (Webex Calling)
Start time: Jun 23, 2026, 10:36 PM UTC
Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter
Affected Cloud Agents:
Frankfurt, Germany (Webex Calling)
Start time: Jun 23, 2026, 10:36 PM UTC
Aug 6, 2026 at 12:48 PM UTC
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