New Multi-region uptime checks and custom-domain status pages

(FedRAMP) Usage and billing page data may experience delays

Minor Impact Resolved Duration: 3d 3h 1m October 9, 2026
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Current answer

ThousandEyes experienced a minor incident: (FedRAMP) Usage and billing page data may experience delays. ServiceAlert observed recovery on Oct 12, 2026.

Official ThousandEyes status page Current ThousandEyes status ServiceAlert observed status change:

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Incident Lifecycle

Investigating Monitoring
Affected Components
ThousandEyes Platform and API

Incident Timeline

Monitoring
A fix has been implemented and we are monitoring the results.
The usage data is reflecting now correctly, no more customer impact
Oct 10, 2026 at 12:14 AM UTC
Investigating
ThousandEyes for Government (FedRAMP) Usage and billing page data may show stale data for some customers
Oct 9, 2026 at 8:14 PM UTC
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