Current answer
ThousandEyes experienced a minor incident: Network outage in London, England (Webex Calling). The provider currently marks this incident Investigating.
Looking for an update now? Check the current status, or follow ThousandEyes for future changes.
Incident Lifecycle
Affected Components
Cloud and Enterprise Agents: Test assignment and configuration controller
Cloud and Enterprise Agents: Data ingress
Incident Timeline
Investigating
London, England (Webex Calling) is currently experiencing a networking outage impacting service connectivity. The Cisco Webex Infrastructure team is actively investigating the issue and performing troubleshooting efforts to identify the root cause and restore normal operations as quickly as possible.
Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter
Affected Cloud Agents:
London, England (Webex Calling)
Start time: Oct 02, 2026, 11:35 PM UTC
Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter
Affected Cloud Agents:
London, England (Webex Calling)
Start time: Oct 02, 2026, 11:35 PM UTC
Oct 10, 2026 at 2:50 PM UTC
Was your business affected by this ThousandEyes outage?
Follow ThousandEyes and route available status alerts to email or a team channel.