ThousandEyes Outage History
Daily provider-status observations and published incident history for ThousandEyes.
Operational
ThousandEyes is operational. Verified . Official provider source.
Monthly Status Summary
| Month | Issue-free days | Days Tracked | Days with issues |
|---|---|---|---|
| August 2026 | 100% | 1 | 0 |
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Daily Status (Last 1 Days)
Aug 25
Today
Operational
Degraded
Partial Outage
Major Outage
Maintenance
No Data
Incident History
August 2026
Investigating possible degradation of the Support Page
Started:
Platform Availability
Customer Success Chat
investigating
We are continuing to investigate this issue.
investigating
Customers may encounter an error when accessing the Contact Support page within the ThousandEyes application.
ThousandEyes Engineering teams are investigating the issue.
Please send an email to our Support team at support@thousandeyes.com to open a new case
Network outage in Frankfurt, Germany (Webex Calling)
Started:
Cloud and Enterprise Agents: Test assignment and configuration controller
Cloud and Enterprise Agents: Data ingress
investigating
Frankfurt, Germany (Webex Calling) is currently experiencing a networking outage impacting service connectivity. The Cisco Webex Infrastructure team is actively investigating the issue and performing troubleshooting efforts to identify the root cause and restore normal operations as quickly as possible.
Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter
Affected Cloud Agents:
Frankfurt, Germany (Webex Calling)
Start time: Jun 23, 2026, 10:36 PM UTC
June 2026
Network outage in Toronto & Vancouver, Canada (Webex Calling)
Started:
Cloud and Enterprise Agents: Test assignment and configuration controller
Cloud and Enterprise Agents: Data ingress
identified
The issue has been identified.
investigating
We are continuing to investigate this issue.
investigating
Toronto & Vancouver, Canada (Webex Calling) is currently experiencing a networking outage impacting service connectivity. The Cisco Webex Infrastructure team is actively investigating the issue and performing troubleshooting efforts to identify the root cause and restore normal operations as quickly as possible.
Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter
Start time: Jun 23, 2026, 10:36 PM UTC
Affected Cloud Agents:
Vancouver, Canada (Webex Call...