Current answer
Sumo Logic experienced a minor incident: Problem with Cloud SIEM Processing in Australia (AU). ServiceAlert observed recovery on Sep 11, 2026.
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Incident Lifecycle
Affected Components
Cloud SIEM Processing
Incident Timeline
Monitoring
We have implemented a fix for the issue affecting Cloud SIEM Processing. Log security records may take longer than normal to become searchable after processing. Users may not receive data when running queries or viewing dashboards that depend on recently collected data and alerts may not dispatch. Users may also experience delayed insights and signal generation on the affected security records. We are currently monitoring the results.
Sep 11, 2026 at 11:33 AM UTC
Identified
We have identified the source of the issue affecting Cloud SIEM Processing. Log security records may take longer than normal to become searchable after processing. Users may not receive data when running queries or viewing dashboards that depend on recently collected data and alerts may not dispatch. Users may also experience delayed insights and signal generation on the affected security records. We are working on a fix for the problem.
Sep 11, 2026 at 11:26 AM UTC
Investigating
We are currently investigating reports of problems with Cloud SIEM Processing. Log security records may take longer than normal to become searchable after processing. Users may not receive data when running queries or viewing dashboards that depend on recently collected data and alerts may not dispatch. Users may also experience delayed insights and signal generation on the affected security records. We will provide more information soon.
Sep 11, 2026 at 10:24 AM UTC
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