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Sumo Logic

Problem with Billing and Account Management in North America 1 (US1), North America 2 (US2), Europe 1 (EU), Europe 2 (DE)

Minor Impact Resolved Duration: 1h 56m October 16, 2026
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Current answer

Sumo Logic experienced a minor incident: Problem with Billing and Account Management in North America 1 (US1), North America 2 (US2), Europe 1 (EU), Europe 2 (DE). ServiceAlert observed recovery on Oct 16, 2026.

Official Sumo Logic status page Current Sumo Logic status ServiceAlert observed status change:

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Incident Lifecycle

Investigating Identified
Affected Components
Billing and Account Management Billing and Account Management Billing and Account Management Billing and Account Management

Incident Timeline

Identified
We have identified the source of the issue affecting Billing and Account Management. We are working on a fix for the problem.
Oct 16, 2026 at 2:04 PM UTC
Investigating
We are currently investigating reports of problems with Billing and Account Management. We will provide more information soon.
Oct 16, 2026 at 12:44 PM UTC
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