Problem with Cloud SIEM Processing in North America 2 (US2)
View the provider incident record →Current answer
Sumo Logic experienced a minor incident: Problem with Cloud SIEM Processing in North America 2 (US2). ServiceAlert observed recovery on Oct 1, 2026.
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Incident Lifecycle
Affected Components
Cloud SIEM Processing
Incident Timeline
Identified
We have identified the source of the issue affecting Cloud SIEM Processing. Logs may take longer than normal to become searchable after processing. Users may not receive data when running queries or viewing dashboards that depend on recently collected data and alerts may not dispatch. We are working on a fix for the problem.
Oct 1, 2026 at 1:55 PM UTC
Investigating
We are currently investigating reports of problems with Cloud SIEM Processing. Log security records may take longer than normal to become searchable after processing. Users may not receive data when running queries or viewing dashboards that depend on recently collected data and alerts may not dispatch. Users may also experience delayed insights and signal generation on the affected security records. We will provide more information soon.
Oct 1, 2026 at 1:36 PM UTC
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