Problem with Cloud SIEM APIs and Cloud SIEM UI in Europe 1 (EU), Canada (CA)
View the provider incident record →Current answer
Sumo Logic experienced a major incident: Problem with Cloud SIEM APIs and Cloud SIEM UI in Europe 1 (EU), Canada (CA). ServiceAlert observed recovery on Sep 18, 2026.
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Incident Lifecycle
Affected Components
Cloud SIEM APIs
Cloud SIEM APIs
Cloud SIEM UI
Cloud SIEM UI
Incident Timeline
Monitoring
We have implemented a fix for the issue affecting Cloud SIEM APIs and Cloud SIEM UI. The Cloud SIEM User Interface may fail to load or show errors. This can impact viewing Insights, managing detection rules, or investigating related signals and records. We are currently monitoring the results.
Sep 18, 2026 at 9:59 PM UTC
Identified
We have identified the source of the issue affecting Cloud SIEM APIs and Cloud SIEM UI. The Cloud SIEM User Interface may fail to load or show errors. This can impact viewing Insights, managing detection rules, or investigating related signals and records. We are working on a fix for the problem.
Sep 18, 2026 at 9:57 PM UTC
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