Cisco Secure Access – Zero Trust Access Configuration-Sync and Enrollment Issues – Global
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Cisco Secure Access experienced a minor incident: Cisco Secure Access – Zero Trust Access Configuration-Sync and Enrollment Issues – Global. ServiceAlert observed recovery on Oct 18, 2026.
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Incident Lifecycle
Affected Components
Zero Trust Access
Incident Timeline
Investigating
We are investigating an issue affecting the Zero Trust Access configuration synchronization and enrollment service across multiple Cisco Secure Access data centers.
Affected customers may experience delays or failures when synchronizing configurations or completing Zero Trust Access enrollment.
Our engineering teams are actively working to confirm the scope, identify the root cause, and restore normal service. Updates and additional details will be provided as new information becomes available.
Affected customers may experience delays or failures when synchronizing configurations or completing Zero Trust Access enrollment.
Our engineering teams are actively working to confirm the scope, identify the root cause, and restore normal service. Updates and additional details will be provided as new information becomes available.
Oct 18, 2026 at 9:31 AM UTC
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