[Cisco Secure Access - FedRAMP] Secure Web Gateway Traffic Degradation
View the provider incident record →Current answer
Cisco Secure Access experienced a minor incident: [Cisco Secure Access - FedRAMP] Secure Web Gateway Traffic Degradation. ServiceAlert observed recovery on Oct 22, 2026.
Official Cisco Secure Access status page Current Cisco Secure Access status
ServiceAlert observed status change:
Looking for an update now? Check the current status, or follow Cisco Secure Access for future changes.
Incident Lifecycle
Affected Components
Web Security
Incident Timeline
Identified
Cisco engineering continues to roll out and validate a remediation for the impact on SWG traffic caused by a third-party certificate issue across FedRAMP Cisco Secure Access.
Oct 21, 2026 at 5:46 PM UTC
Investigating
We have identified a third party vendor certificate-related issue affecting Secure Web Gateway traffic .
Customers with file inspection enabled are not expected to be affected. Customers without file inspection enabled may continue to experience SWG traffic disruptions while we roll out a fix.
We’re deploying the fix across the affected services and will provide further updates as the rollout progresses.
Customers with file inspection enabled are not expected to be affected. Customers without file inspection enabled may continue to experience SWG traffic disruptions while we roll out a fix.
We’re deploying the fix across the affected services and will provide further updates as the rollout progresses.
Oct 21, 2026 at 4:24 PM UTC
Was your business affected by this Cisco Secure Access outage?
Follow Cisco Secure Access and route available status alerts to email or a team channel.