Temporary Disruption in Listening Engagement Statistics Updates
View the provider incident record →Current answer
Sprinklr experienced a minor incident: Temporary Disruption in Listening Engagement Statistics Updates. ServiceAlert observed recovery on Aug 29, 2026.
Looking for an update now? Check the current status, or follow Sprinklr for future changes.
Incident Lifecycle
Affected Components
America (Prod)
America (Prod2)
America (Prod6)
America (Prod8)
EMEA (Prod3)
EMEA (Prod5)
EMEA (Prod15)
EMEA (Prod16)
EMEA (Prod17)
EMEA (Prod18)
APAC (Prod4)
APAC (Prod11)
EMEA (Prod19)
America (Prod12)
EMEA (Prod21)
Incident Timeline
Identified
We are currently facing a temporary disruption in updating the engagement statistics of the messages within Listening. Our engineering team is diligently working to resolve this disruption, and we will keep you updated on our progress.
Aug 21, 2026 at 12:20 PM UTC
Was your business affected by this Sprinklr outage?
Follow Sprinklr and route available status alerts to email or a team channel.