New Multi-region uptime checks and custom-domain status pages

Temporary Disruption in Listening Engagement Statistics Updates

Minor Impact Identified Ongoing August 21, 2026

Incident Lifecycle

Identified
Affected Components
America (Prod) America (Prod2) America (Prod6) America (Prod8) EMEA (Prod3) EMEA (Prod5) EMEA (Prod15) EMEA (Prod16) EMEA (Prod17) EMEA (Prod18) APAC (Prod4) APAC (Prod11) EMEA (Prod19) America (Prod12) EMEA (Prod21)

Incident Timeline

Identified
We are currently facing a temporary disruption in updating the engagement statistics of the messages within Listening. Our engineering team is diligently working to resolve this disruption, and we will keep you updated on our progress.
Aug 21, 2026 at 12:20 PM UTC
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