Current answer
Sprinklr experienced a minor incident: Live Chat Service Disruption. ServiceAlert observed recovery on Sep 25, 2026.
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Incident Lifecycle
Affected Components
EMEA (Prod19)
Incident Timeline
Investigating
We are currently investigating an issue affecting Live Chat services. Users may be unable to receive or handle incoming chat conversations. Our Engineering and Support teams are actively investigating the issue and working to restore service. Voice and Email services remain unaffected
Sep 25, 2026 at 7:24 AM UTC
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