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Investigating issue with Ad Previews: Smartly sharable link

Minor Impact Resolved Duration: 1h 5m September 15, 2026
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Current answer

Smartly experienced a minor incident: Investigating issue with Ad Previews: Smartly sharable link. ServiceAlert observed recovery on Sep 15, 2026.

Official Smartly status page Current Smartly status ServiceAlert observed status change:

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Incident Lifecycle

Investigating
Affected Components
Campaign Assets

Incident Timeline

Investigating
We’re currently investigating an issue with Ad Previews: Smartly Shareable Links that is causing some users to see a blank page instead of an ad preview.

All running ads should continue to deliver as expected.
We apologize for any inconvenience and will post another update as soon as we learn more.
Sep 15, 2026 at 2:19 PM UTC
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