Investigating degraded performance with Smartly reporting
View the provider incident record →Current answer
Smartly experienced a minor incident: Investigating degraded performance with Smartly reporting. ServiceAlert observed recovery on Sep 29, 2026.
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Incident Lifecycle
Affected Components
Reporting
Incident Timeline
Identified
We’re currently experiencing degraded performance with Smartly reporting, causing some users to encounter export failures or internal server errors. Our team is working to restore the service to normal performance levels.
Your active ads should continue to deliver as usual. In the meantime, please avoid exporting reports until further notice.
We apologize for the inconvenience and will share another update as soon as the issue is resolved.
Your active ads should continue to deliver as usual. In the meantime, please avoid exporting reports until further notice.
We apologize for the inconvenience and will share another update as soon as the issue is resolved.
Sep 29, 2026 at 9:28 AM UTC
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