Current answer
Sinch experienced a minor incident: Delivery Issue Brazil - Claro. ServiceAlert observed recovery on Sep 25, 2026.
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Incident Lifecycle
Affected Components
SMS - LATAM
Incident Timeline
Identified
The carrier has confirmed a degradation on their end, and they are currently working on resolving the issue.
As soon as we have any updates, they will be shared accordingly.
As soon as we have any updates, they will be shared accordingly.
Sep 25, 2026 at 4:37 AM UTC
Investigating
We are currently observing delivery issues in Brazil - Claro
Incident Start Time: 2026-09-25 03:27 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts
We will update as soon as we have more information.
If you have any questions, please contact support@sinch.com.
Incident Start Time: 2026-09-25 03:27 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts
We will update as soon as we have more information.
If you have any questions, please contact support@sinch.com.
Sep 25, 2026 at 3:35 AM UTC
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