Current answer
Sinch experienced a minor incident: Customer Support - Ticketing System. ServiceAlert observed recovery on Sep 25, 2026.
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Incident Lifecycle
Affected Components
Customer Support
Incident Timeline
Investigating
We are currently experiencing an issue with our ticketing system related to the following emails:
support@sinch.com
Impact: Customers may experience delayed responses from support.
Incident Start Time : 2026-09-25 14:46 UTC
As an alternative in the meantime, please raise all tickets via our ticketing portal at support.sinch.com.
support@sinch.com
Impact: Customers may experience delayed responses from support.
Incident Start Time : 2026-09-25 14:46 UTC
As an alternative in the meantime, please raise all tickets via our ticketing portal at support.sinch.com.
Sep 25, 2026 at 3:31 PM UTC
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