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Delivery Issue Guatemala - Tigo

Minor Impact Resolved Duration: 12h 44m September 29, 2026
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Current answer

Sinch experienced a minor incident: Delivery Issue Guatemala - Tigo. ServiceAlert observed recovery on Sep 30, 2026.

Official Sinch status page Current Sinch status ServiceAlert observed status change:

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Incident Lifecycle

Investigating Investigating Investigating Monitoring
Affected Components
SMS - LATAM

Incident Timeline

Monitoring
A fix has been implemented and we are monitoring the results.
Sep 30, 2026 at 8:12 AM UTC
Investigating
We are continuing to investigate this issue.
Sep 30, 2026 at 3:02 AM UTC
Investigating
We are continuing to investigate this issue.
Sep 30, 2026 at 12:54 AM UTC
Investigating
We are currently observing delivery issues in Guatemala - Tigo

Incident Start Time: 2026-09-29 23:27 UTC

Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts

We will update as soon as we have more information.
If you have any questions, please contact support@sinch.com.
Sep 29, 2026 at 11:50 PM UTC
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